Total CFPB complaints
194
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 194 complaints
ASTA FUNDING INC. — Debt Collector Complaint Profile
CFPB complaint profile across 33 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about ASTA FUNDING INC.
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
60 complaints
- Attempts to collect debt not owed 22
Attempts to collect debt not owed
22 complaints
- Written notification about debt 14
Written notification about debt
14 complaints
- Disclosure verification of debt 13
Disclosure verification of debt
13 complaints
- Took or threatened to take negative or legal action 9
Took or threatened to take negative or legal action
9 complaints
- False statements or representation 9
False statements or representation
9 complaints
D
Grade D · 54.6/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about ASTA FUNDING INC.?
ASTA FUNDING INC. has accumulated 194 total CFPB complaints across 33 states, with 5 filed in the most recent 12 months against 189 historical complaints before that window. The trailing-12-month volume represents 2.6% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt is not mine", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 95% timely-response rate against a 31% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 33 states, led by New York with 44 and California with 24, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 54.6/100 places ASTA FUNDING INC. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
5
2.6% of total history
Rising ↑
States active
33
Distinct state filings
Timely response rate
95%
Within CFPB SLA window
Consumer disputes
31%
After company response
Reputation grade
D
54.6/100 composite
Response-quality profile
How ASTA FUNDING INC. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 95.4%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 61.7%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 58.9%
Share of US states + territories with at least one filed complaint against this collector.
How does ASTA FUNDING INC. compare to its peers?
ASTA FUNDING INC. National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2021-03 2026-02
Top Consumer Issues
Cont'd attempts collect debt not owed60 (%)
Attempts to collect debt not owed22 (%)
Disclosure verification of debt13 (%)
Took or threatened to take negative or legal action9 (%)
False statements or representation9 (%)
Written notification about debt14 (%)
Taking/threatening an illegal action5 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt is not mine
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt is not mine | 42 |
| Cont'd attempts collect debt not owed | Debt was paid | 18 |
| Attempts to collect debt not owed | Debt is not yours | 17 |
| Disclosure verification of debt | Not given enough info to verify debt | 13 |
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 9 |
| False statements or representation | Attempted to collect wrong amount | 9 |
| Written notification about debt | Didn't receive enough information to verify debt | 7 |
| Written notification about debt | Didn't receive notice of right to dispute | 7 |
| Taking/threatening an illegal action | Seized/Attempted to seize property | 5 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 5 |
Where do complaints against ASTA FUNDING INC. come from?
The states where consumers have filed the most CFPB complaints against ASTA FUNDING INC.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against ASTA FUNDING INC.
Across 33 states with at least one filing
- New York
New York
44 complaints
- California
California
24 complaints
- Texas 16
Texas
16 complaints
- Florida 15
Florida
15 complaints
- New Jersey 12
New Jersey
12 complaints
- Pennsylvania 12
Pennsylvania
12 complaints
- Michigan 9
Michigan
9 complaints
- Illinois 8
Illinois
8 complaints
Frequently Asked Questions
What is the most common complaint against ASTA FUNDING INC.? ▼
The most common issue consumers report about ASTA FUNDING INC. is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 194 complaints filed with the CFPB.
Are complaints against ASTA FUNDING INC. increasing or decreasing? ▼
Complaints against ASTA FUNDING INC. are rising. The company received 5 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is ASTA FUNDING INC.'s reputation grade? ▼
ASTA FUNDING INC. has a reputation grade of D (score: 54.6/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does ASTA FUNDING INC. respond to consumer complaints? ▼
ASTA FUNDING INC. has a 95% timely response rate to CFPB complaints. Consumers disputed the company's response in 31% of cases.
In how many states does ASTA FUNDING INC. operate? ▼
ASTA FUNDING INC. has received CFPB complaints from consumers in 33 states, with the most complaints from New York (44 complaints).
What can I do if ASTA FUNDING INC. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If ASTA FUNDING INC. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |