Total CFPB complaints
53
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 53 complaints
Assured Financial Partners — Debt Collector Complaint Profile
CFPB complaint profile across 20 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Assured Financial Partners
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
20 complaints
- Communication tactics
Communication tactics
11 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
8 complaints
- Threatened to contact someone or share information improperly 3
Threatened to contact someone or share information improperly
3 complaints
- Taking/threatening an illegal action 2
Taking/threatening an illegal action
2 complaints
- Improper contact or sharing of info 1
Improper contact or sharing of info
1 complaints
C
Grade C · 62.0/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Assured Financial Partners?
Assured Financial Partners has accumulated 53 total CFPB complaints across 20 states, with 3 filed in the most recent 12 months against 50 historical complaints before that window. The trailing-12-month volume represents 5.7% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Threatened to sue you for very old debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 91% timely-response rate against a 13% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 20 states, led by California with 9 and Florida with 9, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 62.0/100 places Assured Financial Partners in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
3
5.7% of total history
Rising ↑
States active
20
Distinct state filings
Timely response rate
91%
Within CFPB SLA window
Consumer disputes
13%
After company response
Reputation grade
C
62.0/100 composite
Response-quality profile
How Assured Financial Partners performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 90.6%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 25.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 35.7%
Share of US states + territories with at least one filed complaint against this collector.
How does Assured Financial Partners compare to its peers?
Assured Financial Part… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2017-07 2025-11
Top Consumer Issues
Took or threatened to take negative or legal action20 (%)
Attempts to collect debt not owed8 (%)
Communication tactics11 (%)
Threatened to contact someone or share information improperly3 (%)
Taking/threatening an illegal action2 (%)
Improper contact or sharing of info1 (%)
Most common issue: Took or threatened to take negative or legal action — Threatened to sue you for very old debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 17 |
| Attempts to collect debt not owed | Debt is not yours | 8 |
| Communication tactics | Frequent or repeated calls | 6 |
| Took or threatened to take negative or legal action | Threatened to arrest you or take you to jail if you do not pay | 3 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 3 |
| Taking/threatening an illegal action | Threatened arrest/jail if do not pay | 2 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 2 |
| Communication tactics | Used obscene, profane, or other abusive language | 2 |
| Improper contact or sharing of info | Contacted employer after asked not to | 1 |
| Communication tactics | Used obscene/profane/abusive language | 1 |
Where do complaints against Assured Financial Partners come from?
The states where consumers have filed the most CFPB complaints against Assured Financial Partners. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Assured Financial Partners
Across 20 states with at least one filing
- California
California
9 complaints
- Florida
Florida
9 complaints
- Texas
Texas
5 complaints
- Pennsylvania
Pennsylvania
4 complaints
- Illinois 3
Illinois
3 complaints
- Arkansas 2
Arkansas
2 complaints
- Washington 2
Washington
2 complaints
- Mississippi 2
Mississippi
2 complaints
Frequently Asked Questions
What is the most common complaint against Assured Financial Partners? ▼
The most common issue consumers report about Assured Financial Partners is "Took or threatened to take negative or legal action", specifically "Threatened to sue you for very old debt". This is based on 53 complaints filed with the CFPB.
Are complaints against Assured Financial Partners increasing or decreasing? ▼
Complaints against Assured Financial Partners are rising. The company received 3 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Assured Financial Partners's reputation grade? ▼
Assured Financial Partners has a reputation grade of C (score: 62.0/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Assured Financial Partners respond to consumer complaints? ▼
Assured Financial Partners has a 91% timely response rate to CFPB complaints. Consumers disputed the company's response in 13% of cases.
In how many states does Assured Financial Partners operate? ▼
Assured Financial Partners has received CFPB complaints from consumers in 20 states, with the most complaints from California (9 complaints).
What can I do if Assured Financial Partners is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Assured Financial Partners violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |