This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 21 complaints

ASSOCIATED BANC-CORP — Debt Collector Complaint Profile

CFPB complaint profile across 7 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about ASSOCIATED BANC-CORP

complaints
Source CFPB Consumer Complaint Database
C

Grade C · 59.3/100 composite

This collector has an average complaint record with moderate complaint volumes and typical response rates.

What do CFPB complaints reveal about ASSOCIATED BANC-CORP?

ASSOCIATED BANC-CORP has accumulated 21 total CFPB complaints across 7 states, with 4 filed in the most recent 12 months against 17 historical complaints before that window. The trailing-12-month volume represents 19.0% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt was result of identity theft", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 57% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 7 states, led by Wisconsin with 15 and Minnesota with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 59.3/100 places ASSOCIATED BANC-CORP in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

21

All-time across CCDB intake

Last 12 months

4

19.0% of total history

Rising ↑

States active

7

Distinct state filings

Timely response rate

100%

Within CFPB SLA window

Consumer disputes

57%

After company response

Reputation grade

C

59.3/100 composite

Response-quality profile

How ASSOCIATED BANC-CORP performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 100.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 100.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 12.5%

Share of US states + territories with at least one filed complaint against this collector.

How does ASSOCIATED BANC-CORP compare to its peers?

How does ASSOCIATED BANC-CORP compare? Versus a peer and the national average across 60+ high-volume collectors
ASSOCIATED BANC-CORP National average
Complaints (last 12 mo)lower is better
4
22,938
250
Timely-response ratehigher is better
100%
100%
91%
Consumer-dispute ratelower is better
57%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2014-03 2025-12

Top Consumer Issues

Attempts to collect debt not owed5 (%)
False statements or representation2 (%)
Written notification about debt3 (%)
Took or threatened to take negative or legal action3 (%)
Disclosure verification of debt1 (%)
Taking/threatening an illegal action1 (%)

Most common issue: Attempts to collect debt not owed — Debt was result of identity theft

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed Debt was result of identity theft 2
False statements or representation Attempted to collect wrong amount 2
Written notification about debt Didn't receive enough information to verify debt 2
Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed 2
Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged 2
Took or threatened to take negative or legal action Collected or attempted to collect exempt funds 1
Disclosure verification of debt Not given enough info to verify debt 1
Taking/threatening an illegal action Sued w/o proper notification of suit 1
Attempts to collect debt not owed Debt was paid 1
Written notification about debt Notification didn't disclose it was an attempt to collect a debt 1

Where do complaints against ASSOCIATED BANC-CORP come from?

The states where consumers have filed the most CFPB complaints against ASSOCIATED BANC-CORP. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against ASSOCIATED BANC-CORP

Across 7 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against ASSOCIATED BANC-CORP?

The most common issue consumers report about ASSOCIATED BANC-CORP is "Attempts to collect debt not owed", specifically "Debt was result of identity theft". This is based on 21 complaints filed with the CFPB.

Are complaints against ASSOCIATED BANC-CORP increasing or decreasing?

Complaints against ASSOCIATED BANC-CORP are rising. The company received 4 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is ASSOCIATED BANC-CORP's reputation grade?

ASSOCIATED BANC-CORP has a reputation grade of C (score: 59.3/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.

Does ASSOCIATED BANC-CORP respond to consumer complaints?

ASSOCIATED BANC-CORP has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 57% of cases.

In how many states does ASSOCIATED BANC-CORP operate?

ASSOCIATED BANC-CORP has received CFPB complaints from consumers in 7 states, with the most complaints from Wisconsin (15 complaints).

What can I do if ASSOCIATED BANC-CORP is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If ASSOCIATED BANC-CORP violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial