Total CFPB complaints
47
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 47 complaints
Asset Recovery Group, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 6 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Asset Recovery Group, Inc.
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
11 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
10 complaints
- Communication tactics
Communication tactics
6 complaints
- Written notification about debt
Written notification about debt
6 complaints
- Disclosure verification of debt 4
Disclosure verification of debt
4 complaints
- Improper contact or sharing of info 3
Improper contact or sharing of info
3 complaints
D
Grade D · 58.6/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Asset Recovery Group, Inc.?
Asset Recovery Group, Inc. has accumulated 47 total CFPB complaints across 6 states, with 3 filed in the most recent 12 months against 44 historical complaints before that window. The trailing-12-month volume represents 6.4% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt was paid", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 79% timely-response rate against a 12% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 6 states, led by Oregon with 30 and Washington with 12, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 58.6/100 places Asset Recovery Group, Inc. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
3
6.4% of total history
Rising ↑
States active
6
Distinct state filings
Timely response rate
79%
Within CFPB SLA window
Consumer disputes
12%
After company response
Reputation grade
D
58.6/100 composite
Response-quality profile
How Asset Recovery Group, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 78.7%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 23.1%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 10.7%
Share of US states + territories with at least one filed complaint against this collector.
How does Asset Recovery Group, Inc. compare to its peers?
Asset Recovery Group, … National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2016-01 2025-09
Top Consumer Issues
Cont'd attempts collect debt not owed11 (%)
Attempts to collect debt not owed10 (%)
Communication tactics6 (%)
Disclosure verification of debt4 (%)
Written notification about debt6 (%)
Improper contact or sharing of info3 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt was paid
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt was paid | 7 |
| Attempts to collect debt not owed | Debt was paid | 5 |
| Attempts to collect debt not owed | Debt is not yours | 5 |
| Cont'd attempts collect debt not owed | Debt is not mine | 4 |
| Communication tactics | Threatened to take legal action | 4 |
| Disclosure verification of debt | Not given enough info to verify debt | 4 |
| Written notification about debt | Didn't receive enough information to verify debt | 3 |
| Improper contact or sharing of info | Contacted employer after asked not to | 3 |
| Written notification about debt | Didn't receive notice of right to dispute | 3 |
| Communication tactics | Frequent or repeated calls | 2 |
Where do complaints against Asset Recovery Group, Inc. come from?
The states where consumers have filed the most CFPB complaints against Asset Recovery Group, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Asset Recovery Group, Inc.
Across 6 states with at least one filing
- Oregon
Oregon
30 complaints
- Washington
Washington
12 complaints
- North Carolina 2
North Carolina
2 complaints
- California 1
California
1 complaints
- Georgia 1
Georgia
1 complaints
- Colorado 1
Colorado
1 complaints
Frequently Asked Questions
What is the most common complaint against Asset Recovery Group, Inc.? ▼
The most common issue consumers report about Asset Recovery Group, Inc. is "Cont'd attempts collect debt not owed", specifically "Debt was paid". This is based on 47 complaints filed with the CFPB.
Are complaints against Asset Recovery Group, Inc. increasing or decreasing? ▼
Complaints against Asset Recovery Group, Inc. are rising. The company received 3 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Asset Recovery Group, Inc.'s reputation grade? ▼
Asset Recovery Group, Inc. has a reputation grade of D (score: 58.6/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Asset Recovery Group, Inc. respond to consumer complaints? ▼
Asset Recovery Group, Inc. has a 79% timely response rate to CFPB complaints. Consumers disputed the company's response in 12% of cases.
In how many states does Asset Recovery Group, Inc. operate? ▼
Asset Recovery Group, Inc. has received CFPB complaints from consumers in 6 states, with the most complaints from Oregon (30 complaints).
What can I do if Asset Recovery Group, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Asset Recovery Group, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |