Total CFPB complaints
4
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 4 complaints
Ashner Group Inc — Debt Collector Complaint Profile
CFPB complaint profile across 4 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Ashner Group Inc
- Attempts to collect debt not owed
Attempts to collect debt not owed
2 complaints
- Written notification about debt
Written notification about debt
1 complaints
- False statements or representation
False statements or representation
1 complaints
B
Grade B · 67.0/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about Ashner Group Inc?
Ashner Group Inc has accumulated 4 total CFPB complaints across 4 states, with 0 filed in the most recent 12 months against 4 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 50% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 4 states, led by Utah with 1 and Louisiana with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 67.0/100 places Ashner Group Inc in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
4
Distinct state filings
Timely response rate
50%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
B
67.0/100 composite
Response-quality profile
How Ashner Group Inc performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 50.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 7.1%
Share of US states + territories with at least one filed complaint against this collector.
How does Ashner Group Inc compare to its peers?
Ashner Group Inc National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2015-03 2021-07
Top Consumer Issues
Attempts to collect debt not owed2 (%)
Written notification about debt1 (%)
False statements or representation1 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 1 |
| Written notification about debt | Didn't receive enough information to verify debt | 1 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 1 |
| False statements or representation | Attempted to collect wrong amount | 1 |
Where do complaints against Ashner Group Inc come from?
The states where consumers have filed the most CFPB complaints against Ashner Group Inc. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Ashner Group Inc
Across 4 states with at least one filing
- Utah
Utah
1 complaints
- Louisiana
Louisiana
1 complaints
- Arizona
Arizona
1 complaints
- Nevada
Nevada
1 complaints
Frequently Asked Questions
What is the most common complaint against Ashner Group Inc? ▼
The most common issue consumers report about Ashner Group Inc is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 4 complaints filed with the CFPB.
Are complaints against Ashner Group Inc increasing or decreasing? ▼
Complaints against Ashner Group Inc have been stable. The company received 0 complaints in the last 12 months.
What is Ashner Group Inc's reputation grade? ▼
Ashner Group Inc has a reputation grade of B (score: 67.0/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does Ashner Group Inc respond to consumer complaints? ▼
Ashner Group Inc has a 50% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Ashner Group Inc operate? ▼
Ashner Group Inc has received CFPB complaints from consumers in 4 states, with the most complaints from Utah (1 complaints).
What can I do if Ashner Group Inc is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Ashner Group Inc violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |