Total CFPB complaints
14
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 14 complaints
Ashfield Management Services Inc, — Debt Collector Complaint Profile
CFPB complaint profile across 9 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Ashfield Management Services Inc,
- Communication tactics
Communication tactics
4 complaints
- False statements or representation
False statements or representation
2 complaints
- Improper contact or sharing of info
Improper contact or sharing of info
2 complaints
- Taking/threatening an illegal action 1
Taking/threatening an illegal action
1 complaints
- Threatened to contact someone or share information improperly 1
Threatened to contact someone or share information improperly
1 complaints
- Attempts to collect debt not owed 1
Attempts to collect debt not owed
1 complaints
F
Grade F · 49.3/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Ashfield Management Services Inc,?
Ashfield Management Services Inc, has accumulated 14 total CFPB complaints across 9 states, with 0 filed in the most recent 12 months against 14 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Threatened to take legal action", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 50% timely-response rate against a 38% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 9 states, led by Florida with 3 and Arizona with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 49.3/100 places Ashfield Management Services Inc, in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
9
Distinct state filings
Timely response rate
50%
Within CFPB SLA window
Consumer disputes
38%
After company response
Reputation grade
F
49.3/100 composite
Response-quality profile
How Ashfield Management Services Inc, performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 50.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 75.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 16.1%
Share of US states + territories with at least one filed complaint against this collector.
How does Ashfield Management Services Inc, compare to its peers?
Ashfield Management Se… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2016-05 2020-02
Top Consumer Issues
Communication tactics4 (%)
Taking/threatening an illegal action1 (%)
Threatened to contact someone or share information improperly1 (%)
False statements or representation2 (%)
Attempts to collect debt not owed1 (%)
Improper contact or sharing of info2 (%)
Took or threatened to take negative or legal action1 (%)
Written notification about debt1 (%)
Most common issue: Communication tactics — Threatened to take legal action
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Threatened to take legal action | 4 |
| Taking/threatening an illegal action | Threatened arrest/jail if do not pay | 1 |
| Threatened to contact someone or share information improperly | Contacted you after you asked them to stop | 1 |
| False statements or representation | Indicated committed crime not paying | 1 |
| Attempts to collect debt not owed | Debt is not yours | 1 |
| Improper contact or sharing of info | Contacted employer after asked not to | 1 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 1 |
| Written notification about debt | Didn't receive enough information to verify debt | 1 |
| False statements or representation | Indicated you were committing crime by not paying debt | 1 |
| Improper contact or sharing of info | Contacted me after I asked not to | 1 |
Where do complaints against Ashfield Management Services Inc, come from?
The states where consumers have filed the most CFPB complaints against Ashfield Management Services Inc,. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Ashfield Management Services Inc,
Across 9 states with at least one filing
- Florida
Florida
3 complaints
- Arizona
Arizona
2 complaints
- South Carolina
South Carolina
2 complaints
- California
California
2 complaints
- North Carolina 1
North Carolina
1 complaints
- Wisconsin 1
Wisconsin
1 complaints
- Tennessee 1
Tennessee
1 complaints
- Alabama 1
Alabama
1 complaints
Frequently Asked Questions
What is the most common complaint against Ashfield Management Services Inc,? ▼
The most common issue consumers report about Ashfield Management Services Inc, is "Communication tactics", specifically "Threatened to take legal action". This is based on 14 complaints filed with the CFPB.
Are complaints against Ashfield Management Services Inc, increasing or decreasing? ▼
Complaints against Ashfield Management Services Inc, have been stable. The company received 0 complaints in the last 12 months.
What is Ashfield Management Services Inc,'s reputation grade? ▼
Ashfield Management Services Inc, has a reputation grade of F (score: 49.3/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Ashfield Management Services Inc, respond to consumer complaints? ▼
Ashfield Management Services Inc, has a 50% timely response rate to CFPB complaints. Consumers disputed the company's response in 38% of cases.
In how many states does Ashfield Management Services Inc, operate? ▼
Ashfield Management Services Inc, has received CFPB complaints from consumers in 9 states, with the most complaints from Florida (3 complaints).
What can I do if Ashfield Management Services Inc, is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Ashfield Management Services Inc, violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |