Total CFPB complaints
183
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 183 complaints
ARC Management Group, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 31 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about ARC Management Group, LLC
- Attempts to collect debt not owed
Attempts to collect debt not owed
64 complaints
- Written notification about debt
Written notification about debt
34 complaints
- False statements or representation 16
False statements or representation
16 complaints
- Cont'd attempts collect debt not owed 15
Cont'd attempts collect debt not owed
15 complaints
- Took or threatened to take negative or legal action 13
Took or threatened to take negative or legal action
13 complaints
- Disclosure verification of debt 6
Disclosure verification of debt
6 complaints
D
Grade D · 57.1/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about ARC Management Group, LLC?
ARC Management Group, LLC has accumulated 183 total CFPB complaints across 31 states, with 0 filed in the most recent 12 months against 183 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 80% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 31 states, led by Florida with 34 and Texas with 29, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 57.1/100 places ARC Management Group, LLC in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Falling ↓
States active
31
Distinct state filings
Timely response rate
80%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
D
57.1/100 composite
Response-quality profile
How ARC Management Group, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 79.8%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 55.4%
Share of US states + territories with at least one filed complaint against this collector.
How does ARC Management Group, LLC compare to its peers?
ARC Management Group, … National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2022-12 2025-02
Top Consumer Issues
Attempts to collect debt not owed64 (%)
Written notification about debt34 (%)
False statements or representation16 (%)
Took or threatened to take negative or legal action13 (%)
Cont'd attempts collect debt not owed15 (%)
Disclosure verification of debt6 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 36 |
| Written notification about debt | Didn't receive enough information to verify debt | 23 |
| False statements or representation | Attempted to collect wrong amount | 16 |
| Attempts to collect debt not owed | Debt was result of identity theft | 15 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 13 |
| Attempts to collect debt not owed | Debt was paid | 13 |
| Written notification about debt | Didn't receive notice of right to dispute | 11 |
| Cont'd attempts collect debt not owed | Debt is not mine | 9 |
| Cont'd attempts collect debt not owed | Debt was paid | 6 |
| Disclosure verification of debt | Not given enough info to verify debt | 6 |
Where do complaints against ARC Management Group, LLC come from?
The states where consumers have filed the most CFPB complaints against ARC Management Group, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against ARC Management Group, LLC
Across 31 states with at least one filing
- Florida
Florida
34 complaints
- Texas
Texas
29 complaints
- Louisiana
Louisiana
20 complaints
- Georgia
Georgia
18 complaints
- Mississippi 11
Mississippi
11 complaints
- New York 9
New York
9 complaints
- Missouri 6
Missouri
6 complaints
- California 6
California
6 complaints
Frequently Asked Questions
What is the most common complaint against ARC Management Group, LLC? ▼
The most common issue consumers report about ARC Management Group, LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 183 complaints filed with the CFPB.
Are complaints against ARC Management Group, LLC increasing or decreasing? ▼
Complaints against ARC Management Group, LLC are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.
What is ARC Management Group, LLC's reputation grade? ▼
ARC Management Group, LLC has a reputation grade of D (score: 57.1/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does ARC Management Group, LLC respond to consumer complaints? ▼
ARC Management Group, LLC has a 80% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does ARC Management Group, LLC operate? ▼
ARC Management Group, LLC has received CFPB complaints from consumers in 31 states, with the most complaints from Florida (34 complaints).
What can I do if ARC Management Group, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If ARC Management Group, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |