Total CFPB complaints
177
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 177 complaints
APEX Asset Management, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 12 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about APEX Asset Management, LLC
- Attempts to collect debt not owed
Attempts to collect debt not owed
65 complaints
- Written notification about debt
Written notification about debt
28 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
27 complaints
- False statements or representation 15
False statements or representation
15 complaints
- Disclosure verification of debt 10
Disclosure verification of debt
10 complaints
- Took or threatened to take negative or legal action 8
Took or threatened to take negative or legal action
8 complaints
F
Grade F · 44.2/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about APEX Asset Management, LLC?
APEX Asset Management, LLC has accumulated 177 total CFPB complaints across 12 states, with 28 filed in the most recent 12 months against 149 historical complaints before that window. The trailing-12-month volume represents 15.8% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 56% timely-response rate against a 19% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 12 states, led by New Jersey with 102 and Pennsylvania with 47, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 44.2/100 places APEX Asset Management, LLC in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
28
15.8% of total history
Rising ↑
States active
12
Distinct state filings
Timely response rate
56%
Within CFPB SLA window
Consumer disputes
19%
After company response
Reputation grade
F
44.2/100 composite
Response-quality profile
How APEX Asset Management, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 55.9%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 37.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 21.4%
Share of US states + territories with at least one filed complaint against this collector.
How does APEX Asset Management, LLC compare to its peers?
APEX Asset Management,… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2022-12 2026-02
Top Consumer Issues
Attempts to collect debt not owed65 (%)
Written notification about debt28 (%)
False statements or representation15 (%)
Cont'd attempts collect debt not owed27 (%)
Disclosure verification of debt10 (%)
Took or threatened to take negative or legal action8 (%)
Communication tactics6 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 42 |
| Attempts to collect debt not owed | Debt was paid | 23 |
| Written notification about debt | Didn't receive enough information to verify debt | 20 |
| False statements or representation | Attempted to collect wrong amount | 15 |
| Cont'd attempts collect debt not owed | Debt is not mine | 15 |
| Cont'd attempts collect debt not owed | Debt was paid | 12 |
| Disclosure verification of debt | Not given enough info to verify debt | 10 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 8 |
| Written notification about debt | Didn't receive notice of right to dispute | 8 |
| Communication tactics | Frequent or repeated calls | 6 |
Where do complaints against APEX Asset Management, LLC come from?
The states where consumers have filed the most CFPB complaints against APEX Asset Management, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against APEX Asset Management, LLC
Across 12 states with at least one filing
- New Jersey
New Jersey
102 complaints
- Pennsylvania
Pennsylvania
47 complaints
- Florida 7
Florida
7 complaints
- New York 5
New York
5 complaints
- Delaware 4
Delaware
4 complaints
- California 3
California
3 complaints
- Indiana 2
Indiana
2 complaints
- Texas 2
Texas
2 complaints
Frequently Asked Questions
What is the most common complaint against APEX Asset Management, LLC? ▼
The most common issue consumers report about APEX Asset Management, LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 177 complaints filed with the CFPB.
Are complaints against APEX Asset Management, LLC increasing or decreasing? ▼
Complaints against APEX Asset Management, LLC are rising. The company received 28 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is APEX Asset Management, LLC's reputation grade? ▼
APEX Asset Management, LLC has a reputation grade of F (score: 44.2/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does APEX Asset Management, LLC respond to consumer complaints? ▼
APEX Asset Management, LLC has a 56% timely response rate to CFPB complaints. Consumers disputed the company's response in 19% of cases.
In how many states does APEX Asset Management, LLC operate? ▼
APEX Asset Management, LLC has received CFPB complaints from consumers in 12 states, with the most complaints from New Jersey (102 complaints).
What can I do if APEX Asset Management, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If APEX Asset Management, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |