Total CFPB complaints
177
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 177 complaints
Apelles, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 35 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Apelles, LLC
- Attempts to collect debt not owed
Attempts to collect debt not owed
68 complaints
- Communication tactics 26
Communication tactics
26 complaints
- Written notification about debt 20
Written notification about debt
20 complaints
- False statements or representation 16
False statements or representation
16 complaints
- Cont'd attempts collect debt not owed 8
Cont'd attempts collect debt not owed
8 complaints
- Took or threatened to take negative or legal action 6
Took or threatened to take negative or legal action
6 complaints
C
Grade C · 59.6/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Apelles, LLC?
Apelles, LLC has accumulated 177 total CFPB complaints across 35 states, with 44 filed in the most recent 12 months against 133 historical complaints before that window. The trailing-12-month volume represents 24.9% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 19% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 35 states, led by California with 23 and Florida with 22, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 59.6/100 places Apelles, LLC in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
44
24.9% of total history
Stable →
States active
35
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
19%
After company response
Reputation grade
C
59.6/100 composite
Response-quality profile
How Apelles, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 37.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 62.5%
Share of US states + territories with at least one filed complaint against this collector.
How does Apelles, LLC compare to its peers?
Apelles, LLC National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2023-10 2026-02
Top Consumer Issues
Attempts to collect debt not owed68 (%)
Communication tactics26 (%)
False statements or representation16 (%)
Written notification about debt20 (%)
Cont'd attempts collect debt not owed8 (%)
Took or threatened to take negative or legal action6 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 45 |
| Communication tactics | Frequent or repeated calls | 18 |
| Attempts to collect debt not owed | Debt was result of identity theft | 17 |
| False statements or representation | Attempted to collect wrong amount | 16 |
| Written notification about debt | Didn't receive enough information to verify debt | 14 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 8 |
| Cont'd attempts collect debt not owed | Debt is not mine | 8 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 6 |
| Written notification about debt | Didn't receive notice of right to dispute | 6 |
| Attempts to collect debt not owed | Debt was paid | 6 |
Where do complaints against Apelles, LLC come from?
The states where consumers have filed the most CFPB complaints against Apelles, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Apelles, LLC
Across 35 states with at least one filing
- California
California
23 complaints
- Florida
Florida
22 complaints
- Georgia
Georgia
18 complaints
- Texas
Texas
15 complaints
- Illinois
Illinois
10 complaints
- Michigan 8
Michigan
8 complaints
- Ohio 7
Ohio
7 complaints
- Maryland 7
Maryland
7 complaints
Frequently Asked Questions
What is the most common complaint against Apelles, LLC? ▼
The most common issue consumers report about Apelles, LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 177 complaints filed with the CFPB.
Are complaints against Apelles, LLC increasing or decreasing? ▼
Complaints against Apelles, LLC have been stable. The company received 44 complaints in the last 12 months.
What is Apelles, LLC's reputation grade? ▼
Apelles, LLC has a reputation grade of C (score: 59.6/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Apelles, LLC respond to consumer complaints? ▼
Apelles, LLC has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 19% of cases.
In how many states does Apelles, LLC operate? ▼
Apelles, LLC has received CFPB complaints from consumers in 35 states, with the most complaints from California (23 complaints).
What can I do if Apelles, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Apelles, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |