This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 63 complaints

Andrews & Cox, P.C. - Debt Collector Complaint Profile

CFPB complaint profile across 13 states, reputation grade C.

Complaints by issue type

What consumers report about Andrews & Cox, P.C.

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

C

Grade C · 63.6/100 composite

This collector has an average complaint record with moderate complaint volumes and typical response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of C: Andrews & Cox, P.C. ranks ahead of 55% of the 5,283 collectors PlainCollector grades - 45% keep a cleaner CFPB record, on 63 all-time complaints and a 98% timely-response rate.

55th pct
reputation rank of 5,283 graded collectors
63
CFPB complaints, all-time
98%
answered inside the CFPB window
14
in the last 12 months (stable)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Andrews & Cox, P.C.?

Andrews & Cox, P.C. has accumulated 63 total CFPB complaints across 13 states, with 14 filed in the most recent 12 months against 49 historical complaints before that window. The trailing-12-month volume represents 22.2% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Attempted to collect wrong amount". The company posts a 98% timely-response rate against a 14% consumer-dispute-after-response rate.

Complaints have been recorded across 13 states, led by Indiana with 15 and Tennessee with 8. Normalized against the full CFPB collector database, the reputation score of 63.6/100 places Andrews & Cox, P.C. in grade band C.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

63

low-volume (CCDB)

Last 12 months

14

22.2% of all-time complaints

Stable →

States active

13

regional footprint

Timely response rate

98%

excellent band

Consumer disputes

14%

average (vertical avg ~19%)

Reputation grade

C

63.6/100 composite

How does Andrews & Cox, P.C.'s reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

64 55th percentile higher than 55% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). Below this entry. 60–70: 1,364 graded collectors (26%). This entry sits in this band. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Andrews & Cox, P.C. versus the debt-collection vertical average.

Timely response within SLA 98.4%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 14.3%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 23.2%

Share of US states + territories with at least one filed complaint against this collector.

How does Andrews & Cox, P.C. compare to its peers?

How does Andrews & Cox, P.C. compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Andrews & Cox, P.C. National average
Complaints (last 12 mo)lower is better
14
10
268
Timely-response ratehigher is better
98%
93%
91%
Consumer-dispute ratelower is better
14%
33%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2019-10 2026-02

Issue Detail Breakdown

Issue Sub-Issue Complaints
Took or threatened to take negative or legal action - 18
False statements or representation - 16
Attempts to collect debt not owed - 12
Written notification about debt - 5
Communication tactics - 4
Disclosure verification of debt - 3
Cont'd attempts collect debt not owed - 2
Threatened to contact someone or share information improperly - 2
Electronic communications - 1

Where do complaints against Andrews & Cox, P.C. come from?

Andrews & Cox, P.C.'s own per-state count, not a national baseline.

Top states by complaints against Andrews & Cox, P.C.

Across 13 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Andrews & Cox, P.C. contacts you

A grade of C signals how Andrews & Cox, P.C.'s CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Andrews & Cox, P.C. and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Andrews & Cox, P.C. ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Andrews & Cox, P.C.? ▼

The most common issue consumers report about Andrews & Cox, P.C. is "Took or threatened to take negative or legal action", specifically "Attempted to collect wrong amount". This is based on 63 complaints filed with the CFPB.

Are complaints against Andrews & Cox, P.C. increasing or decreasing? ▼

Complaints against Andrews & Cox, P.C. have been stable. The company received 14 complaints in the last 12 months.

What is Andrews & Cox, P.C.'s reputation grade? ▼

Andrews & Cox, P.C. has a reputation grade of C (score: 63.6/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Andrews & Cox, P.C. respond to consumer complaints? ▼

Andrews & Cox, P.C. has a 98% timely response rate to CFPB complaints. Consumers disputed the company's response in 14% of cases.

In how many states does Andrews & Cox, P.C. operate? ▼

Andrews & Cox, P.C. has received CFPB complaints from consumers in 13 states, with the most complaints from Indiana (15 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.