This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 9 complaints

Anderson and Associates Credit Services, LLC — Debt Collector Complaint Profile

CFPB complaint profile across 4 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about Anderson and Associates Credit Services, LLC

complaints
Source CFPB Consumer Complaint Database
C

Grade C · 65.2/100 composite

This collector has an average complaint record with moderate complaint volumes and typical response rates.

What do CFPB complaints reveal about Anderson and Associates Credit Services, LLC?

Anderson and Associates Credit Services, LLC has accumulated 9 total CFPB complaints across 4 states, with 0 filed in the most recent 12 months against 9 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Disclosure verification of debt", narrowing to "Not given enough info to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 89% timely-response rate against a 40% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 4 states, led by Oregon with 6 and Washington with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 65.2/100 places Anderson and Associates Credit Services, LLC in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

9

All-time across CCDB intake

Last 12 months

0

0.0% of total history

Falling ↓

States active

4

Distinct state filings

Timely response rate

89%

Within CFPB SLA window

Consumer disputes

40%

After company response

Reputation grade

C

65.2/100 composite

Response-quality profile

How Anderson and Associates Credit Services, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 88.9%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 80.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 7.1%

Share of US states + territories with at least one filed complaint against this collector.

How does Anderson and Associates Credit Services, LLC compare to its peers?

How does Anderson and Associates Credit Services, LLC compare? Versus a peer and the national average across 60+ high-volume collectors
Anderson and Associate… National average
Complaints (last 12 mo)lower is better
0
22,938
250
Timely-response ratehigher is better
89%
100%
91%
Consumer-dispute ratelower is better
40%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2014-09 2024-12

Top Consumer Issues

Disclosure verification of debt2 (%)
False statements or representation1 (%)
Attempts to collect debt not owed2 (%)
Communication tactics2 (%)
Cont'd attempts collect debt not owed1 (%)
Written notification about debt1 (%)

Most common issue: Disclosure verification of debt — Not given enough info to verify debt

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Disclosure verification of debt Not given enough info to verify debt 2
False statements or representation Attempted to collect wrong amount 1
Attempts to collect debt not owed Debt was paid 1
Communication tactics Used obscene, profane, or other abusive language 1
Communication tactics Threatened to take legal action 1
Cont'd attempts collect debt not owed Debt is not mine 1
Written notification about debt Didn't receive notice of right to dispute 1
Attempts to collect debt not owed Debt is not yours 1

Where do complaints against Anderson and Associates Credit Services, LLC come from?

The states where consumers have filed the most CFPB complaints against Anderson and Associates Credit Services, LLC. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against Anderson and Associates Credit Services, LLC

Across 4 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against Anderson and Associates Credit Services, LLC?

The most common issue consumers report about Anderson and Associates Credit Services, LLC is "Disclosure verification of debt", specifically "Not given enough info to verify debt". This is based on 9 complaints filed with the CFPB.

Are complaints against Anderson and Associates Credit Services, LLC increasing or decreasing?

Complaints against Anderson and Associates Credit Services, LLC are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Anderson and Associates Credit Services, LLC's reputation grade?

Anderson and Associates Credit Services, LLC has a reputation grade of C (score: 65.2/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.

Does Anderson and Associates Credit Services, LLC respond to consumer complaints?

Anderson and Associates Credit Services, LLC has a 89% timely response rate to CFPB complaints. Consumers disputed the company's response in 40% of cases.

In how many states does Anderson and Associates Credit Services, LLC operate?

Anderson and Associates Credit Services, LLC has received CFPB complaints from consumers in 4 states, with the most complaints from Oregon (6 complaints).

What can I do if Anderson and Associates Credit Services, LLC is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Anderson and Associates Credit Services, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial