Total CFPB complaints
4,089
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 4,089 complaints
Amsher Collection Services, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 53 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Amsher Collection Services, Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
2,024 complaints
- Written notification about debt 764
Written notification about debt
764 complaints
- False statements or representation 357
False statements or representation
357 complaints
- Took or threatened to take negative or legal action 292
Took or threatened to take negative or legal action
292 complaints
- Cont'd attempts collect debt not owed 133
Cont'd attempts collect debt not owed
133 complaints
- Communication tactics 75
Communication tactics
75 complaints
D
Grade D · 56.7/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Amsher Collection Services, Inc.?
Amsher Collection Services, Inc. has accumulated 4,089 total CFPB complaints across 53 states, with 986 filed in the most recent 12 months against 3,103 historical complaints before that window. The trailing-12-month volume represents 24.1% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 99% timely-response rate against a 12% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 53 states, led by Texas with 546 and Florida with 489, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 56.7/100 places Amsher Collection Services, Inc. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
986
24.1% of total history
Stable →
States active
53
Distinct state filings
Timely response rate
99%
Within CFPB SLA window
Consumer disputes
12%
After company response
Reputation grade
D
56.7/100 composite
Response-quality profile
How Amsher Collection Services, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 98.6%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 24.6%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 94.6%
Share of US states + territories with at least one filed complaint against this collector.
How does Amsher Collection Services, Inc. compare to its peers?
Amsher Collection Serv… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-04 2026-03
Top Consumer Issues
Attempts to collect debt not owed2,024 (%)
Written notification about debt764 (%)
False statements or representation357 (%)
Took or threatened to take negative or legal action292 (%)
Cont'd attempts collect debt not owed133 (%)
Communication tactics75 (%)
Disclosure verification of debt50 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 1,211 |
| Attempts to collect debt not owed | Debt was result of identity theft | 558 |
| Written notification about debt | Didn't receive enough information to verify debt | 457 |
| False statements or representation | Attempted to collect wrong amount | 357 |
| Written notification about debt | Didn't receive notice of right to dispute | 307 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 292 |
| Attempts to collect debt not owed | Debt was paid | 255 |
| Cont'd attempts collect debt not owed | Debt is not mine | 133 |
| Communication tactics | Frequent or repeated calls | 75 |
| Disclosure verification of debt | Not given enough info to verify debt | 50 |
Where do complaints against Amsher Collection Services, Inc. come from?
The states where consumers have filed the most CFPB complaints against Amsher Collection Services, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Amsher Collection Services, Inc.
Across 53 states with at least one filing
- Texas
Texas
546 complaints
- Florida
Florida
489 complaints
- California
California
440 complaints
- Georgia
Georgia
343 complaints
- New York
New York
244 complaints
- Alabama 214
Alabama
214 complaints
- North Carolina 181
North Carolina
181 complaints
- Ohio 155
Ohio
155 complaints
Frequently Asked Questions
What is the most common complaint against Amsher Collection Services, Inc.? ▼
The most common issue consumers report about Amsher Collection Services, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 4,089 complaints filed with the CFPB.
Are complaints against Amsher Collection Services, Inc. increasing or decreasing? ▼
Complaints against Amsher Collection Services, Inc. have been stable. The company received 986 complaints in the last 12 months.
What is Amsher Collection Services, Inc.'s reputation grade? ▼
Amsher Collection Services, Inc. has a reputation grade of D (score: 56.7/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Amsher Collection Services, Inc. respond to consumer complaints? ▼
Amsher Collection Services, Inc. has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 12% of cases.
In how many states does Amsher Collection Services, Inc. operate? ▼
Amsher Collection Services, Inc. has received CFPB complaints from consumers in 53 states, with the most complaints from Texas (546 complaints).
What can I do if Amsher Collection Services, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Amsher Collection Services, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |