Total CFPB complaints
32
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 32 complaints
Amscot Corporation — Debt Collector Complaint Profile
CFPB complaint profile across 3 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Amscot Corporation
- Communication tactics
Communication tactics
11 complaints
- Written notification about debt
Written notification about debt
5 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
5 complaints
- Cont'd attempts collect debt not owed 3
Cont'd attempts collect debt not owed
3 complaints
- Threatened to contact someone or share information improperly 2
Threatened to contact someone or share information improperly
2 complaints
- Problem with customer service 1
Problem with customer service
1 complaints
B
Grade B · 70.9/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about Amscot Corporation?
Amscot Corporation has accumulated 32 total CFPB complaints across 3 states, with 2 filed in the most recent 12 months against 30 historical complaints before that window. The trailing-12-month volume represents 6.3% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 3 states, led by Florida with 30 and New York with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 70.9/100 places Amscot Corporation in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
2
6.3% of total history
Stable →
States active
3
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
B
70.9/100 composite
Response-quality profile
How Amscot Corporation performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 5.4%
Share of US states + territories with at least one filed complaint against this collector.
How does Amscot Corporation compare to its peers?
Amscot Corporation National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2016-02 2025-12
Top Consumer Issues
Communication tactics11 (%)
Written notification about debt5 (%)
Attempts to collect debt not owed5 (%)
Cont'd attempts collect debt not owed3 (%)
Threatened to contact someone or share information improperly2 (%)
Problem with customer service1 (%)
Took or threatened to take negative or legal action1 (%)
Disclosure verification of debt1 (%)
Most common issue: Communication tactics — Frequent or repeated calls
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Frequent or repeated calls | 11 |
| Written notification about debt | Didn't receive enough information to verify debt | 4 |
| Attempts to collect debt not owed | Debt is not yours | 4 |
| Cont'd attempts collect debt not owed | Debt is not mine | 3 |
| Threatened to contact someone or share information improperly | Contacted your employer | 2 |
| Written notification about debt | Didn't receive notice of right to dispute | 1 |
| Problem with customer service | — | 1 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 1 |
| Disclosure verification of debt | Not given enough info to verify debt | 1 |
| Attempts to collect debt not owed | Debt was result of identity theft | 1 |
Where do complaints against Amscot Corporation come from?
The states where consumers have filed the most CFPB complaints against Amscot Corporation. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Amscot Corporation
Across 3 states with at least one filing
- Florida
Florida
30 complaints
- New York 1
New York
1 complaints
- Colorado 1
Colorado
1 complaints
Frequently Asked Questions
What is the most common complaint against Amscot Corporation? ▼
The most common issue consumers report about Amscot Corporation is "Communication tactics", specifically "Frequent or repeated calls". This is based on 32 complaints filed with the CFPB.
Are complaints against Amscot Corporation increasing or decreasing? ▼
Complaints against Amscot Corporation have been stable. The company received 2 complaints in the last 12 months.
What is Amscot Corporation's reputation grade? ▼
Amscot Corporation has a reputation grade of B (score: 70.9/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does Amscot Corporation respond to consumer complaints? ▼
Amscot Corporation has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Amscot Corporation operate? ▼
Amscot Corporation has received CFPB complaints from consumers in 3 states, with the most complaints from Florida (30 complaints).
What can I do if Amscot Corporation is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Amscot Corporation violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |