This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade B 3 complaints

American Professional Collections - Debt Collector Complaint Profile

CFPB complaint profile across 1 states, reputation grade B.

Complaints by issue type

What consumers report about American Professional Collections

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

B

Grade B · 75.4/100 composite

This collector has a good complaint record with relatively few complaints and responsive customer service.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of B: American Professional Collections ranks ahead of 78% of the 5,283 collectors PlainCollector grades - 22% keep a cleaner CFPB record, on 3 all-time complaints and a 67% timely-response rate.

78th pct
reputation rank of 5,283 graded collectors
3
CFPB complaints, all-time
67%
answered inside the CFPB window
0
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about American Professional Collections?

American Professional Collections has accumulated 3 total CFPB complaints across 1 states, with 0 filed in the most recent 12 months against 3 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "False statements or representation", narrowing to "Contacted me after I asked not to". The company posts a 67% timely-response rate against a 0% consumer-dispute-after-response rate.

Complaints have been recorded across 1 states, led by California with 3. Normalized against the full CFPB collector database, the reputation score of 75.4/100 places American Professional Collections in grade band B.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

3

low-volume (CCDB)

Last 12 months

0

0.0% of all-time complaints

Falling ↓

States active

1

limited footprint

Timely response rate

67%

below sla band

Consumer disputes

0%

low (vertical avg ~19%)

Reputation grade

B

75.4/100 composite

How does American Professional Collections's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

75 Top 22% higher than 78% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). Below this entry. 60–70: 1,364 graded collectors (26%). Below this entry. 70–80: 871 graded collectors (16%). This entry sits in this band. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

American Professional Collections versus the debt-collection vertical average.

Timely response within SLA 66.7%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 0.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 1.8%

Share of US states + territories with at least one filed complaint against this collector.

How does American Professional Collections compare to its peers?

How does American Professional Collections compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
American Professional … National average
Complaints (last 12 mo)lower is better
0
2
268
Timely-response ratehigher is better
67%
100%
91%
Consumer-dispute ratelower is better
0%
0%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2025-01 2025-11

Issue Detail Breakdown

Issue Sub-Issue Complaints
False statements or representation - 1
Disclosure verification of debt - 1
Improper contact or sharing of info - 1

Where do complaints against American Professional Collections come from?

American Professional Collections's own per-state count, not a national baseline.

Top states by complaints against American Professional Collections

Across 1 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if American Professional Collections contacts you

A grade of B signals how American Professional Collections's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really American Professional Collections and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how American Professional Collections ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against American Professional Collections? ▼

The most common issue consumers report about American Professional Collections is "False statements or representation", specifically "Contacted me after I asked not to". This is based on 3 complaints filed with the CFPB.

Are complaints against American Professional Collections increasing or decreasing? ▼

Complaints against American Professional Collections are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is American Professional Collections's reputation grade? ▼

American Professional Collections has a reputation grade of B (score: 75.4/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does American Professional Collections respond to consumer complaints? ▼

American Professional Collections has a 67% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does American Professional Collections operate? ▼

American Professional Collections has received CFPB complaints from consumers in 1 states, with the most complaints from California (3 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, more than 1,139,000 debt collection complaints have been logged nationwide as of July 2026. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.