Total CFPB complaints
394
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 394 complaints
AMERICAN HONDA FINANCE CORP — Debt Collector Complaint Profile
CFPB complaint profile across 36 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about AMERICAN HONDA FINANCE CORP
- Attempts to collect debt not owed
Attempts to collect debt not owed
116 complaints
- Written notification about debt
Written notification about debt
66 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
64 complaints
- Communication tactics 37
Communication tactics
37 complaints
- False statements or representation 28
False statements or representation
28 complaints
D
Grade D · 57.4/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about AMERICAN HONDA FINANCE CORP?
AMERICAN HONDA FINANCE CORP has accumulated 394 total CFPB complaints across 36 states, with 84 filed in the most recent 12 months against 310 historical complaints before that window. The trailing-12-month volume represents 21.3% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 99% timely-response rate against a 19% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 36 states, led by California with 54 and New York with 46, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 57.4/100 places AMERICAN HONDA FINANCE CORP in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
84
21.3% of total history
Rising ↑
States active
36
Distinct state filings
Timely response rate
99%
Within CFPB SLA window
Consumer disputes
19%
After company response
Reputation grade
D
57.4/100 composite
Response-quality profile
How AMERICAN HONDA FINANCE CORP performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 99.2%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 37.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 64.3%
Share of US states + territories with at least one filed complaint against this collector.
How does AMERICAN HONDA FINANCE CORP compare to its peers?
AMERICAN HONDA FINANCE… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-04 2026-03
Top Consumer Issues
Attempts to collect debt not owed116 (%)
Written notification about debt66 (%)
Took or threatened to take negative or legal action64 (%)
False statements or representation28 (%)
Communication tactics37 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 57 |
| Written notification about debt | Didn't receive enough information to verify debt | 53 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 47 |
| Attempts to collect debt not owed | Debt was result of identity theft | 41 |
| False statements or representation | Attempted to collect wrong amount | 28 |
| Communication tactics | Frequent or repeated calls | 25 |
| Attempts to collect debt not owed | Debt was paid | 18 |
| Took or threatened to take negative or legal action | Seized or attempted to seize your property | 17 |
| Written notification about debt | Didn't receive notice of right to dispute | 13 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 12 |
Where do complaints against AMERICAN HONDA FINANCE CORP come from?
The states where consumers have filed the most CFPB complaints against AMERICAN HONDA FINANCE CORP. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against AMERICAN HONDA FINANCE CORP
Across 36 states with at least one filing
- California
California
54 complaints
- New York
New York
46 complaints
- Florida
Florida
44 complaints
- Texas
Texas
36 complaints
- Georgia 20
Georgia
20 complaints
- Massachusetts 19
Massachusetts
19 complaints
- New Jersey 18
New Jersey
18 complaints
- Pennsylvania 16
Pennsylvania
16 complaints
Frequently Asked Questions
What is the most common complaint against AMERICAN HONDA FINANCE CORP? ▼
The most common issue consumers report about AMERICAN HONDA FINANCE CORP is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 394 complaints filed with the CFPB.
Are complaints against AMERICAN HONDA FINANCE CORP increasing or decreasing? ▼
Complaints against AMERICAN HONDA FINANCE CORP are rising. The company received 84 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is AMERICAN HONDA FINANCE CORP's reputation grade? ▼
AMERICAN HONDA FINANCE CORP has a reputation grade of D (score: 57.4/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does AMERICAN HONDA FINANCE CORP respond to consumer complaints? ▼
AMERICAN HONDA FINANCE CORP has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 19% of cases.
In how many states does AMERICAN HONDA FINANCE CORP operate? ▼
AMERICAN HONDA FINANCE CORP has received CFPB complaints from consumers in 36 states, with the most complaints from California (54 complaints).
What can I do if AMERICAN HONDA FINANCE CORP is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If AMERICAN HONDA FINANCE CORP violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |