This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 79 complaints

American Credit Bureau, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 16 states, reputation grade C.

Complaints by issue type

What consumers report about American Credit Bureau, Inc.

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

C

Grade C · 64.8/100 composite

This collector has an average complaint record with moderate complaint volumes and typical response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of C: American Credit Bureau, Inc. ranks ahead of 58% of the 5,283 collectors PlainCollector grades - 42% keep a cleaner CFPB record, on 79 all-time complaints and a 97% timely-response rate.

58th pct
reputation rank of 5,283 graded collectors
79
CFPB complaints, all-time
97%
answered inside the CFPB window
11
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about American Credit Bureau, Inc.?

American Credit Bureau, Inc. has accumulated 79 total CFPB complaints across 16 states, with 11 filed in the most recent 12 months against 68 historical complaints before that window. The trailing-12-month volume represents 13.9% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Didn't receive enough information to verify debt". The company posts a 97% timely-response rate against a 5% consumer-dispute-after-response rate.

Complaints have been recorded across 16 states, led by Florida with 34 and North Carolina with 8. Normalized against the full CFPB collector database, the reputation score of 64.8/100 places American Credit Bureau, Inc. in grade band C.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

79

low-volume (CCDB)

Last 12 months

11

13.9% of all-time complaints

Falling ↓

States active

16

regional footprint

Timely response rate

97%

excellent band

Consumer disputes

5%

low (vertical avg ~19%)

Reputation grade

C

64.8/100 composite

How does American Credit Bureau, Inc.'s reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

65 58th percentile higher than 58% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). Below this entry. 60–70: 1,364 graded collectors (26%). This entry sits in this band. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

American Credit Bureau, Inc. versus the debt-collection vertical average.

Timely response within SLA 97.3%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 5.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 28.6%

Share of US states + territories with at least one filed complaint against this collector.

How does American Credit Bureau, Inc. compare to its peers?

How does American Credit Bureau, Inc. compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
American Credit Bureau… National average
Complaints (last 12 mo)lower is better
11
33
268
Timely-response ratehigher is better
97%
100%
91%
Consumer-dispute ratelower is better
5%
0%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2017-10 2025-11

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 29
Written notification about debt - 18
Cont'd attempts collect debt not owed - 13
False statements or representation - 9
Took or threatened to take negative or legal action - 3
Disclosure verification of debt - 3
Communication tactics - 1
Threatened to contact someone or share information improperly - 1
Improper contact or sharing of info - 1
Taking/threatening an illegal action - 1

Where do complaints against American Credit Bureau, Inc. come from?

American Credit Bureau, Inc.'s own per-state count, not a national baseline.

Top states by complaints against American Credit Bureau, Inc.

Across 16 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if American Credit Bureau, Inc. contacts you

A grade of C signals how American Credit Bureau, Inc.'s CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really American Credit Bureau, Inc. and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how American Credit Bureau, Inc. ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against American Credit Bureau, Inc.? ▼

The most common issue consumers report about American Credit Bureau, Inc. is "Attempts to collect debt not owed", specifically "Didn't receive enough information to verify debt". This is based on 79 complaints filed with the CFPB.

Are complaints against American Credit Bureau, Inc. increasing or decreasing? ▼

Complaints against American Credit Bureau, Inc. are falling. The company received 11 complaints in the last 12 months, showing improvement over prior periods.

What is American Credit Bureau, Inc.'s reputation grade? ▼

American Credit Bureau, Inc. has a reputation grade of C (score: 64.8/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does American Credit Bureau, Inc. respond to consumer complaints? ▼

American Credit Bureau, Inc. has a 97% timely response rate to CFPB complaints. Consumers disputed the company's response in 5% of cases.

In how many states does American Credit Bureau, Inc. operate? ▼

American Credit Bureau, Inc. has received CFPB complaints from consumers in 16 states, with the most complaints from Florida (34 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.