Total CFPB complaints
180
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 180 complaints
AMERICAN ADJUSTMENT BUREAU,INC. — Debt Collector Complaint Profile
CFPB complaint profile across 18 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about AMERICAN ADJUSTMENT BUREAU,INC.
- Attempts to collect debt not owed
Attempts to collect debt not owed
60 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
29 complaints
- Written notification about debt 20
Written notification about debt
20 complaints
- False statements or representation 16
False statements or representation
16 complaints
- Disclosure verification of debt 14
Disclosure verification of debt
14 complaints
- Communication tactics 14
Communication tactics
14 complaints
C
Grade C · 59.5/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about AMERICAN ADJUSTMENT BUREAU,INC.?
AMERICAN ADJUSTMENT BUREAU,INC. has accumulated 180 total CFPB complaints across 18 states, with 4 filed in the most recent 12 months against 176 historical complaints before that window. The trailing-12-month volume represents 2.2% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 19% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 18 states, led by Connecticut with 129 and Georgia with 9, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 59.5/100 places AMERICAN ADJUSTMENT BUREAU,INC. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
4
2.2% of total history
Falling ↓
States active
18
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
19%
After company response
Reputation grade
C
59.5/100 composite
Response-quality profile
How AMERICAN ADJUSTMENT BUREAU,INC. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 37.3%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 32.1%
Share of US states + territories with at least one filed complaint against this collector.
How does AMERICAN ADJUSTMENT BUREAU,INC. compare to its peers?
AMERICAN ADJUSTMENT BU… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2022-07 2026-01
Top Consumer Issues
Attempts to collect debt not owed60 (%)
Written notification about debt20 (%)
Cont'd attempts collect debt not owed29 (%)
False statements or representation16 (%)
Disclosure verification of debt14 (%)
Communication tactics14 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 35 |
| Written notification about debt | Didn't receive enough information to verify debt | 20 |
| Cont'd attempts collect debt not owed | Debt is not mine | 18 |
| Attempts to collect debt not owed | Debt was paid | 17 |
| False statements or representation | Attempted to collect wrong amount | 16 |
| Disclosure verification of debt | Not given enough info to verify debt | 14 |
| Cont'd attempts collect debt not owed | Debt was paid | 11 |
| Communication tactics | Frequent or repeated calls | 8 |
| Attempts to collect debt not owed | Debt was result of identity theft | 8 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 6 |
Where do complaints against AMERICAN ADJUSTMENT BUREAU,INC. come from?
The states where consumers have filed the most CFPB complaints against AMERICAN ADJUSTMENT BUREAU,INC.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against AMERICAN ADJUSTMENT BUREAU,INC.
Across 18 states with at least one filing
- Connecticut
Connecticut
129 complaints
- Georgia 9
Georgia
9 complaints
- New York 8
New York
8 complaints
- New Jersey 7
New Jersey
7 complaints
- Florida 6
Florida
6 complaints
- Massachusetts 5
Massachusetts
5 complaints
- Rhode Island 2
Rhode Island
2 complaints
- California 2
California
2 complaints
Frequently Asked Questions
What is the most common complaint against AMERICAN ADJUSTMENT BUREAU,INC.? ▼
The most common issue consumers report about AMERICAN ADJUSTMENT BUREAU,INC. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 180 complaints filed with the CFPB.
Are complaints against AMERICAN ADJUSTMENT BUREAU,INC. increasing or decreasing? ▼
Complaints against AMERICAN ADJUSTMENT BUREAU,INC. are falling. The company received 4 complaints in the last 12 months, showing improvement over prior periods.
What is AMERICAN ADJUSTMENT BUREAU,INC.'s reputation grade? ▼
AMERICAN ADJUSTMENT BUREAU,INC. has a reputation grade of C (score: 59.5/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does AMERICAN ADJUSTMENT BUREAU,INC. respond to consumer complaints? ▼
AMERICAN ADJUSTMENT BUREAU,INC. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 19% of cases.
In how many states does AMERICAN ADJUSTMENT BUREAU,INC. operate? ▼
AMERICAN ADJUSTMENT BUREAU,INC. has received CFPB complaints from consumers in 18 states, with the most complaints from Connecticut (129 complaints).
What can I do if AMERICAN ADJUSTMENT BUREAU,INC. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If AMERICAN ADJUSTMENT BUREAU,INC. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |