Total CFPB complaints
629
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 629 complaints
AMCOL Systems, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 35 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about AMCOL Systems, Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
178 complaints
- Written notification about debt
Written notification about debt
125 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
90 complaints
- False statements or representation 55
False statements or representation
55 complaints
- Took or threatened to take negative or legal action 33
Took or threatened to take negative or legal action
33 complaints
- Disclosure verification of debt 29
Disclosure verification of debt
29 complaints
D
Grade D · 52.5/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about AMCOL Systems, Inc.?
AMCOL Systems, Inc. has accumulated 629 total CFPB complaints across 35 states, with 44 filed in the most recent 12 months against 585 historical complaints before that window. The trailing-12-month volume represents 7.0% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 86% timely-response rate against a 17% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 35 states, led by Texas with 168 and North Carolina with 57, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 52.5/100 places AMCOL Systems, Inc. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
44
7.0% of total history
Rising ↑
States active
35
Distinct state filings
Timely response rate
86%
Within CFPB SLA window
Consumer disputes
17%
After company response
Reputation grade
D
52.5/100 composite
Response-quality profile
How AMCOL Systems, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 86.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 33.1%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 62.5%
Share of US states + territories with at least one filed complaint against this collector.
How does AMCOL Systems, Inc. compare to its peers?
AMCOL Systems, Inc. National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2023-09 2026-01
Top Consumer Issues
Attempts to collect debt not owed178 (%)
Written notification about debt125 (%)
False statements or representation55 (%)
Cont'd attempts collect debt not owed90 (%)
Took or threatened to take negative or legal action33 (%)
Disclosure verification of debt29 (%)
Communication tactics28 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 100 |
| Written notification about debt | Didn't receive enough information to verify debt | 82 |
| Attempts to collect debt not owed | Debt was paid | 78 |
| False statements or representation | Attempted to collect wrong amount | 55 |
| Cont'd attempts collect debt not owed | Debt is not mine | 53 |
| Written notification about debt | Didn't receive notice of right to dispute | 43 |
| Cont'd attempts collect debt not owed | Debt was paid | 37 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 33 |
| Disclosure verification of debt | Not given enough info to verify debt | 29 |
| Communication tactics | Frequent or repeated calls | 28 |
Where do complaints against AMCOL Systems, Inc. come from?
The states where consumers have filed the most CFPB complaints against AMCOL Systems, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against AMCOL Systems, Inc.
Across 35 states with at least one filing
- Texas
Texas
168 complaints
- North Carolina 57
North Carolina
57 complaints
- South Carolina 56
South Carolina
56 complaints
- Michigan 47
Michigan
47 complaints
- Ohio 26
Ohio
26 complaints
- Florida 24
Florida
24 complaints
- Arizona 23
Arizona
23 complaints
- Virginia 18
Virginia
18 complaints
Frequently Asked Questions
What is the most common complaint against AMCOL Systems, Inc.? ▼
The most common issue consumers report about AMCOL Systems, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 629 complaints filed with the CFPB.
Are complaints against AMCOL Systems, Inc. increasing or decreasing? ▼
Complaints against AMCOL Systems, Inc. are rising. The company received 44 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is AMCOL Systems, Inc.'s reputation grade? ▼
AMCOL Systems, Inc. has a reputation grade of D (score: 52.5/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does AMCOL Systems, Inc. respond to consumer complaints? ▼
AMCOL Systems, Inc. has a 86% timely response rate to CFPB complaints. Consumers disputed the company's response in 17% of cases.
In how many states does AMCOL Systems, Inc. operate? ▼
AMCOL Systems, Inc. has received CFPB complaints from consumers in 35 states, with the most complaints from Texas (168 complaints).
What can I do if AMCOL Systems, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If AMCOL Systems, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |