This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 634 complaints

AMCOL Systems, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 36 states, reputation grade D.

Complaints by issue type

What consumers report about AMCOL Systems, Inc.

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

D

Grade D · 52.5/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of D: AMCOL Systems, Inc. ranks ahead of 20% of the 5,283 collectors PlainCollector grades - 80% keep a cleaner CFPB record, on 634 all-time complaints and a 86% timely-response rate.

20th pct
reputation rank of 5,283 graded collectors
634
CFPB complaints, all-time
86%
answered inside the CFPB window
40
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about AMCOL Systems, Inc.?

AMCOL Systems, Inc. has accumulated 634 total CFPB complaints across 36 states, with 40 filed in the most recent 12 months against 594 historical complaints before that window. The trailing-12-month volume represents 6.3% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours". The company posts a 86% timely-response rate against a 17% consumer-dispute-after-response rate.

Complaints have been recorded across 36 states, led by Texas with 168 and North Carolina with 57. Normalized against the full CFPB collector database, the reputation score of 52.5/100 places AMCOL Systems, Inc. in grade band D.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

634

mid-volume (CCDB)

Last 12 months

40

6.3% of all-time complaints

Falling ↓

States active

36

multi-region footprint

Timely response rate

86%

acceptable band

Consumer disputes

17%

average (vertical avg ~19%)

Reputation grade

D

52.5/100 composite

How does AMCOL Systems, Inc.'s reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

52 Bottom 20% higher than 20% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

AMCOL Systems, Inc. versus the debt-collection vertical average.

Timely response within SLA 86.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 16.6%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 64.3%

Share of US states + territories with at least one filed complaint against this collector.

How does AMCOL Systems, Inc. compare to its peers?

How does AMCOL Systems, Inc. compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
AMCOL Systems, Inc. National average
Complaints (last 12 mo)lower is better
40
98
268
Timely-response ratehigher is better
86%
99%
91%
Consumer-dispute ratelower is better
17%
14%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 205
Written notification about debt - 131
Cont'd attempts collect debt not owed - 92
False statements or representation - 59
Disclosure verification of debt - 48
Communication tactics - 42
Took or threatened to take negative or legal action - 35
Improper contact or sharing of info - 12
Taking/threatening an illegal action - 4
Threatened to contact someone or share information improperly - 3

Where do complaints against AMCOL Systems, Inc. come from?

AMCOL Systems, Inc.'s own per-state count, not a national baseline.

Top states by complaints against AMCOL Systems, Inc.

Across 36 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if AMCOL Systems, Inc. contacts you

A grade of D signals how AMCOL Systems, Inc.'s CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really AMCOL Systems, Inc. and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how AMCOL Systems, Inc. ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against AMCOL Systems, Inc.? ▼

The most common issue consumers report about AMCOL Systems, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 634 complaints filed with the CFPB.

Are complaints against AMCOL Systems, Inc. increasing or decreasing? ▼

Complaints against AMCOL Systems, Inc. are falling. The company received 40 complaints in the last 12 months, showing improvement over prior periods.

What is AMCOL Systems, Inc.'s reputation grade? ▼

AMCOL Systems, Inc. has a reputation grade of D (score: 52.5/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does AMCOL Systems, Inc. respond to consumer complaints? ▼

AMCOL Systems, Inc. has a 86% timely response rate to CFPB complaints. Consumers disputed the company's response in 17% of cases.

In how many states does AMCOL Systems, Inc. operate? ▼

AMCOL Systems, Inc. has received CFPB complaints from consumers in 36 states, with the most complaints from Texas (168 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.