Total CFPB complaints
14
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 14 complaints
Alternative Collections LLC — Debt Collector Complaint Profile
CFPB complaint profile across 10 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Alternative Collections LLC
- False statements or representation
False statements or representation
5 complaints
- Communication tactics
Communication tactics
3 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
2 complaints
- Took or threatened to take negative or legal action 1
Took or threatened to take negative or legal action
1 complaints
- Cont'd attempts collect debt not owed 1
Cont'd attempts collect debt not owed
1 complaints
- Improper contact or sharing of info 1
Improper contact or sharing of info
1 complaints
B
Grade B · 66.2/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about Alternative Collections LLC?
Alternative Collections LLC has accumulated 14 total CFPB complaints across 10 states, with 0 filed in the most recent 12 months against 14 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "False statements or representation", narrowing to "Attempted to collect wrong amount", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 86% timely-response rate against a 20% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 10 states, led by California with 2 and Florida with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 66.2/100 places Alternative Collections LLC in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Falling ↓
States active
10
Distinct state filings
Timely response rate
86%
Within CFPB SLA window
Consumer disputes
20%
After company response
Reputation grade
B
66.2/100 composite
Response-quality profile
How Alternative Collections LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 85.7%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 40.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 17.9%
Share of US states + territories with at least one filed complaint against this collector.
How does Alternative Collections LLC compare to its peers?
Alternative Collection… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2013-08 2024-11
Top Consumer Issues
False statements or representation5 (%)
Attempts to collect debt not owed2 (%)
Communication tactics3 (%)
Took or threatened to take negative or legal action1 (%)
Cont'd attempts collect debt not owed1 (%)
Improper contact or sharing of info1 (%)
Written notification about debt1 (%)
Most common issue: False statements or representation — Attempted to collect wrong amount
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| False statements or representation | Attempted to collect wrong amount | 3 |
| Attempts to collect debt not owed | Debt is not yours | 2 |
| Communication tactics | Frequent or repeated calls | 2 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 1 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 1 |
| Cont'd attempts collect debt not owed | Debt is not mine | 1 |
| False statements or representation | Indicated you were committing crime by not paying debt | 1 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 1 |
| Improper contact or sharing of info | Contacted me after I asked not to | 1 |
| Written notification about debt | Didn't receive enough information to verify debt | 1 |
Where do complaints against Alternative Collections LLC come from?
The states where consumers have filed the most CFPB complaints against Alternative Collections LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Alternative Collections LLC
Across 10 states with at least one filing
- California
California
2 complaints
- Florida
Florida
2 complaints
- Pennsylvania
Pennsylvania
1 complaints
- Virginia
Virginia
1 complaints
- Tennessee
Tennessee
1 complaints
- Puerto Rico
Puerto Rico
1 complaints
- Maryland
Maryland
1 complaints
- Colorado
Colorado
1 complaints
Frequently Asked Questions
What is the most common complaint against Alternative Collections LLC? ▼
The most common issue consumers report about Alternative Collections LLC is "False statements or representation", specifically "Attempted to collect wrong amount". This is based on 14 complaints filed with the CFPB.
Are complaints against Alternative Collections LLC increasing or decreasing? ▼
Complaints against Alternative Collections LLC are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.
What is Alternative Collections LLC's reputation grade? ▼
Alternative Collections LLC has a reputation grade of B (score: 66.2/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does Alternative Collections LLC respond to consumer complaints? ▼
Alternative Collections LLC has a 86% timely response rate to CFPB complaints. Consumers disputed the company's response in 20% of cases.
In how many states does Alternative Collections LLC operate? ▼
Alternative Collections LLC has received CFPB complaints from consumers in 10 states, with the most complaints from California (2 complaints).
What can I do if Alternative Collections LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Alternative Collections LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |