This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 110 complaints

Alpine Credit, Inc — Debt Collector Complaint Profile

CFPB complaint profile across 15 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about Alpine Credit, Inc

complaints
Source CFPB Consumer Complaint Database
D

Grade D · 54.0/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

What do CFPB complaints reveal about Alpine Credit, Inc?

Alpine Credit, Inc has accumulated 110 total CFPB complaints across 15 states, with 12 filed in the most recent 12 months against 98 historical complaints before that window. The trailing-12-month volume represents 10.9% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 82% timely-response rate against a 21% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 15 states, led by Colorado with 76 and Texas with 7, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 54.0/100 places Alpine Credit, Inc in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

110

All-time across CCDB intake

Last 12 months

12

10.9% of total history

Rising ↑

States active

15

Distinct state filings

Timely response rate

82%

Within CFPB SLA window

Consumer disputes

21%

After company response

Reputation grade

D

54.0/100 composite

Response-quality profile

How Alpine Credit, Inc performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 81.8%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 42.1%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 26.8%

Share of US states + territories with at least one filed complaint against this collector.

How does Alpine Credit, Inc compare to its peers?

How does Alpine Credit, Inc compare? Versus a peer and the national average across 60+ high-volume collectors
Alpine Credit, Inc National average
Complaints (last 12 mo)lower is better
12
22,938
250
Timely-response ratehigher is better
82%
100%
91%
Consumer-dispute ratelower is better
21%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2021-06 2025-11

Top Consumer Issues

Attempts to collect debt not owed44 (%)
False statements or representation18 (%)
Written notification about debt19 (%)
Cont'd attempts collect debt not owed6 (%)
Disclosure verification of debt4 (%)
Took or threatened to take negative or legal action3 (%)

Most common issue: Attempts to collect debt not owed — Debt is not yours

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed Debt is not yours 25
Attempts to collect debt not owed Debt was paid 15
False statements or representation Attempted to collect wrong amount 15
Written notification about debt Didn't receive enough information to verify debt 14
Cont'd attempts collect debt not owed Debt was paid 6
Written notification about debt Didn't receive notice of right to dispute 5
Attempts to collect debt not owed Debt was result of identity theft 4
Disclosure verification of debt Not given enough info to verify debt 4
False statements or representation Impersonated attorney, law enforcement, or government official 3
Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged 3

Where do complaints against Alpine Credit, Inc come from?

The states where consumers have filed the most CFPB complaints against Alpine Credit, Inc. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against Alpine Credit, Inc

Across 15 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against Alpine Credit, Inc?

The most common issue consumers report about Alpine Credit, Inc is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 110 complaints filed with the CFPB.

Are complaints against Alpine Credit, Inc increasing or decreasing?

Complaints against Alpine Credit, Inc are rising. The company received 12 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Alpine Credit, Inc's reputation grade?

Alpine Credit, Inc has a reputation grade of D (score: 54.0/100). This collector has a poor complaint record with above-average complaints and below-average response rates.

Does Alpine Credit, Inc respond to consumer complaints?

Alpine Credit, Inc has a 82% timely response rate to CFPB complaints. Consumers disputed the company's response in 21% of cases.

In how many states does Alpine Credit, Inc operate?

Alpine Credit, Inc has received CFPB complaints from consumers in 15 states, with the most complaints from Colorado (76 complaints).

What can I do if Alpine Credit, Inc is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Alpine Credit, Inc violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial