Total CFPB complaints
962
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 962 complaints
Alliance One, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 47 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Alliance One, Inc.
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
223 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
171 complaints
- False statements or representation
False statements or representation
110 complaints
- Disclosure verification of debt
Disclosure verification of debt
105 complaints
- Written notification about debt 73
Written notification about debt
73 complaints
- Communication tactics 55
Communication tactics
55 complaints
D
Grade D · 56.8/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Alliance One, Inc.?
Alliance One, Inc. has accumulated 962 total CFPB complaints across 47 states, with 115 filed in the most recent 12 months against 847 historical complaints before that window. The trailing-12-month volume represents 12.0% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt is not mine", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 99% timely-response rate against a 17% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 47 states, led by California with 215 and Washington with 125, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 56.8/100 places Alliance One, Inc. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
115
12.0% of total history
Rising ↑
States active
47
Distinct state filings
Timely response rate
99%
Within CFPB SLA window
Consumer disputes
17%
After company response
Reputation grade
D
56.8/100 composite
Response-quality profile
How Alliance One, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 99.4%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 33.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 83.9%
Share of US states + territories with at least one filed complaint against this collector.
How does Alliance One, Inc. compare to its peers?
Alliance One, Inc. National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-04 2026-03
Top Consumer Issues
Cont'd attempts collect debt not owed223 (%)
False statements or representation110 (%)
Attempts to collect debt not owed171 (%)
Written notification about debt73 (%)
Disclosure verification of debt105 (%)
Communication tactics55 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt is not mine
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt is not mine | 128 |
| False statements or representation | Attempted to collect wrong amount | 110 |
| Attempts to collect debt not owed | Debt is not yours | 97 |
| Cont'd attempts collect debt not owed | Debt was paid | 95 |
| Written notification about debt | Didn't receive enough information to verify debt | 73 |
| Disclosure verification of debt | Not given enough info to verify debt | 72 |
| Communication tactics | Frequent or repeated calls | 55 |
| Attempts to collect debt not owed | Debt was paid | 45 |
| Disclosure verification of debt | Right to dispute notice not received | 33 |
| Attempts to collect debt not owed | Debt was result of identity theft | 29 |
Where do complaints against Alliance One, Inc. come from?
The states where consumers have filed the most CFPB complaints against Alliance One, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Alliance One, Inc.
Across 47 states with at least one filing
- California
California
215 complaints
- Washington
Washington
125 complaints
- Florida
Florida
97 complaints
- New York
New York
89 complaints
- Texas 68
Texas
68 complaints
- New Jersey 51
New Jersey
51 complaints
- Ohio 28
Ohio
28 complaints
- Illinois 27
Illinois
27 complaints
Frequently Asked Questions
What is the most common complaint against Alliance One, Inc.? ▼
The most common issue consumers report about Alliance One, Inc. is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 962 complaints filed with the CFPB.
Are complaints against Alliance One, Inc. increasing or decreasing? ▼
Complaints against Alliance One, Inc. are rising. The company received 115 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Alliance One, Inc.'s reputation grade? ▼
Alliance One, Inc. has a reputation grade of D (score: 56.8/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Alliance One, Inc. respond to consumer complaints? ▼
Alliance One, Inc. has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 17% of cases.
In how many states does Alliance One, Inc. operate? ▼
Alliance One, Inc. has received CFPB complaints from consumers in 47 states, with the most complaints from California (215 complaints).
What can I do if Alliance One, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Alliance One, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |