This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 200 complaints

Alliance Collection Agencies, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 18 states, reputation grade C.

Complaints by issue type

What consumers report about Alliance Collection Agencies, Inc.

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

C

Grade C · 61.0/100 composite

This collector has an average complaint record with moderate complaint volumes and typical response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of C: Alliance Collection Agencies, Inc. ranks ahead of 46% of the 5,283 collectors PlainCollector grades - 54% keep a cleaner CFPB record, on 200 all-time complaints and a 100% timely-response rate.

46th pct
reputation rank of 5,283 graded collectors
200
CFPB complaints, all-time
100%
answered inside the CFPB window
23
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Alliance Collection Agencies, Inc.?

Alliance Collection Agencies, Inc. has accumulated 200 total CFPB complaints across 18 states, with 23 filed in the most recent 12 months against 177 historical complaints before that window. The trailing-12-month volume represents 11.5% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Didn't receive enough information to verify debt". The company posts a 100% timely-response rate against a 12% consumer-dispute-after-response rate.

Complaints have been recorded across 18 states, led by Wisconsin with 119 and Illinois with 29. Normalized against the full CFPB collector database, the reputation score of 61.0/100 places Alliance Collection Agencies, Inc. in grade band C.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

200

mid-volume (CCDB)

Last 12 months

23

11.5% of all-time complaints

Falling ↓

States active

18

regional footprint

Timely response rate

100%

excellent band

Consumer disputes

12%

average (vertical avg ~19%)

Reputation grade

C

61.0/100 composite

How does Alliance Collection Agencies, Inc.'s reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

61 46th percentile higher than 46% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). Below this entry. 60–70: 1,364 graded collectors (26%). This entry sits in this band. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Alliance Collection Agencies, Inc. versus the debt-collection vertical average.

Timely response within SLA 100.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 11.9%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 32.1%

Share of US states + territories with at least one filed complaint against this collector.

How does Alliance Collection Agencies, Inc. compare to its peers?

How does Alliance Collection Agencies, Inc. compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Alliance Collection Ag… National average
Complaints (last 12 mo)lower is better
23
59
268
Timely-response ratehigher is better
100%
100%
91%
Consumer-dispute ratelower is better
12%
0%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-03 2026-03

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 64
Written notification about debt - 45
Communication tactics - 30
False statements or representation - 19
Disclosure verification of debt - 17
Cont'd attempts collect debt not owed - 14
Took or threatened to take negative or legal action - 7
Threatened to contact someone or share information improperly - 2
Electronic communications - 2

Where do complaints against Alliance Collection Agencies, Inc. come from?

Alliance Collection Agencies, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Alliance Collection Agencies, Inc.

Across 18 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Alliance Collection Agencies, Inc. contacts you

A grade of C signals how Alliance Collection Agencies, Inc.'s CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Alliance Collection Agencies, Inc. and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Alliance Collection Agencies, Inc. ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Alliance Collection Agencies, Inc.? ▼

The most common issue consumers report about Alliance Collection Agencies, Inc. is "Attempts to collect debt not owed", specifically "Didn't receive enough information to verify debt". This is based on 200 complaints filed with the CFPB.

Are complaints against Alliance Collection Agencies, Inc. increasing or decreasing? ▼

Complaints against Alliance Collection Agencies, Inc. are falling. The company received 23 complaints in the last 12 months, showing improvement over prior periods.

What is Alliance Collection Agencies, Inc.'s reputation grade? ▼

Alliance Collection Agencies, Inc. has a reputation grade of C (score: 61.0/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Alliance Collection Agencies, Inc. respond to consumer complaints? ▼

Alliance Collection Agencies, Inc. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 12% of cases.

In how many states does Alliance Collection Agencies, Inc. operate? ▼

Alliance Collection Agencies, Inc. has received CFPB complaints from consumers in 18 states, with the most complaints from Wisconsin (119 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.