Total CFPB complaints
195
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 195 complaints
Alliance Collection Agencies, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 18 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Alliance Collection Agencies, Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
56 complaints
- Written notification about debt
Written notification about debt
44 complaints
- Communication tactics 22
Communication tactics
22 complaints
- False statements or representation 14
False statements or representation
14 complaints
- Cont'd attempts collect debt not owed 13
Cont'd attempts collect debt not owed
13 complaints
- Disclosure verification of debt 12
Disclosure verification of debt
12 complaints
C
Grade C · 61.0/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Alliance Collection Agencies, Inc.?
Alliance Collection Agencies, Inc. has accumulated 195 total CFPB complaints across 18 states, with 24 filed in the most recent 12 months against 171 historical complaints before that window. The trailing-12-month volume represents 12.3% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Written notification about debt", narrowing to "Didn't receive enough information to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 12% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 18 states, led by Wisconsin with 116 and Illinois with 28, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 61.0/100 places Alliance Collection Agencies, Inc. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
24
12.3% of total history
Rising ↑
States active
18
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
12%
After company response
Reputation grade
C
61.0/100 composite
Response-quality profile
How Alliance Collection Agencies, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 23.8%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 32.1%
Share of US states + territories with at least one filed complaint against this collector.
How does Alliance Collection Agencies, Inc. compare to its peers?
Alliance Collection Ag… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2022-06 2026-02
Top Consumer Issues
Written notification about debt44 (%)
Attempts to collect debt not owed56 (%)
Communication tactics22 (%)
False statements or representation14 (%)
Disclosure verification of debt12 (%)
Cont'd attempts collect debt not owed13 (%)
Most common issue: Written notification about debt — Didn't receive enough information to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Written notification about debt | Didn't receive enough information to verify debt | 38 |
| Attempts to collect debt not owed | Debt is not yours | 33 |
| Attempts to collect debt not owed | Debt was paid | 23 |
| Communication tactics | Frequent or repeated calls | 17 |
| False statements or representation | Attempted to collect wrong amount | 14 |
| Disclosure verification of debt | Not given enough info to verify debt | 12 |
| Cont'd attempts collect debt not owed | Debt is not mine | 7 |
| Cont'd attempts collect debt not owed | Debt was paid | 6 |
| Written notification about debt | Didn't receive notice of right to dispute | 6 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 5 |
Where do complaints against Alliance Collection Agencies, Inc. come from?
The states where consumers have filed the most CFPB complaints against Alliance Collection Agencies, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Alliance Collection Agencies, Inc.
Across 18 states with at least one filing
- Wisconsin
Wisconsin
116 complaints
- Illinois 28
Illinois
28 complaints
- North Carolina 16
North Carolina
16 complaints
- Georgia 7
Georgia
7 complaints
- Michigan 6
Michigan
6 complaints
- Arizona 3
Arizona
3 complaints
- Texas 3
Texas
3 complaints
- New York 2
New York
2 complaints
Frequently Asked Questions
What is the most common complaint against Alliance Collection Agencies, Inc.? ▼
The most common issue consumers report about Alliance Collection Agencies, Inc. is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 195 complaints filed with the CFPB.
Are complaints against Alliance Collection Agencies, Inc. increasing or decreasing? ▼
Complaints against Alliance Collection Agencies, Inc. are rising. The company received 24 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Alliance Collection Agencies, Inc.'s reputation grade? ▼
Alliance Collection Agencies, Inc. has a reputation grade of C (score: 61.0/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Alliance Collection Agencies, Inc. respond to consumer complaints? ▼
Alliance Collection Agencies, Inc. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 12% of cases.
In how many states does Alliance Collection Agencies, Inc. operate? ▼
Alliance Collection Agencies, Inc. has received CFPB complaints from consumers in 18 states, with the most complaints from Wisconsin (116 complaints).
What can I do if Alliance Collection Agencies, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Alliance Collection Agencies, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |