Total CFPB complaints
29
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
CFPB complaint profile across 7 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
What consumers report about Alco Collections, Inc.
Written notification about debt
11 complaints
Attempts to collect debt not owed
9 complaints
Disclosure verification of debt
3 complaints
Cont'd attempts collect debt not owed
2 complaints
False statements or representation
1 complaints
Communication tactics
1 complaints
Grade D · 54.7/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
Alco Collections, Inc. has accumulated 29 total CFPB complaints across 7 states, with 0 filed in the most recent 12 months against 29 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Written notification about debt", narrowing to "Didn't receive notice of right to dispute", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 79% timely-response rate against a 38% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 7 states, led by Louisiana with 18 and Ohio with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 54.7/100 places Alco Collections, Inc. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Total CFPB complaints
29
All-time across CCDB intake
Last 12 months
0
0.0% of total history
Stable →
States active
7
Distinct state filings
Timely response rate
79%
Within CFPB SLA window
Consumer disputes
38%
After company response
Reputation grade
D
54.7/100 composite
How Alco Collections, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
Share of US states + territories with at least one filed complaint against this collector.
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Most common issue: Written notification about debt — Didn't receive notice of right to dispute
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Written notification about debt | Didn't receive notice of right to dispute | 6 |
| Written notification about debt | Didn't receive enough information to verify debt | 5 |
| Attempts to collect debt not owed | Debt is not yours | 5 |
| Attempts to collect debt not owed | Debt was paid | 2 |
| Attempts to collect debt not owed | Debt was result of identity theft | 2 |
| Disclosure verification of debt | Not given enough info to verify debt | 2 |
| Cont'd attempts collect debt not owed | Debt is not mine | 2 |
| False statements or representation | Indicated shouldn't respond to lawsuit | 1 |
| Communication tactics | Used obscene/profane/abusive language | 1 |
| Disclosure verification of debt | Not disclosed as an attempt to collect | 1 |
The states where consumers have filed the most CFPB complaints against Alco Collections, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Across 7 states with at least one filing
Louisiana
18 complaints
Ohio
2 complaints
Texas
2 complaints
California
2 complaints
Florida
1 complaints
Michigan
1 complaints
Georgia
1 complaints
The most common issue consumers report about Alco Collections, Inc. is "Written notification about debt", specifically "Didn't receive notice of right to dispute". This is based on 29 complaints filed with the CFPB.
Complaints against Alco Collections, Inc. have been stable. The company received 0 complaints in the last 12 months.
Alco Collections, Inc. has a reputation grade of D (score: 54.7/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Alco Collections, Inc. has a 79% timely response rate to CFPB complaints. Consumers disputed the company's response in 38% of cases.
Alco Collections, Inc. has received CFPB complaints from consumers in 7 states, with the most complaints from Louisiana (18 complaints).
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Alco Collections, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Read our methodology — how this data is sourced, computed, and verified.
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |