Total CFPB complaints
53
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 53 complaints
Advantage Collection Professionals, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 16 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Advantage Collection Professionals, Inc.
- Written notification about debt
Written notification about debt
21 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
11 complaints
- False statements or representation 5
False statements or representation
5 complaints
- Cont'd attempts collect debt not owed 3
Cont'd attempts collect debt not owed
3 complaints
- Electronic communications 2
Electronic communications
2 complaints
- Improper contact or sharing of info 2
Improper contact or sharing of info
2 complaints
C
Grade C · 60.0/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Advantage Collection Professionals, Inc.?
Advantage Collection Professionals, Inc. has accumulated 53 total CFPB complaints across 16 states, with 8 filed in the most recent 12 months against 45 historical complaints before that window. The trailing-12-month volume represents 15.1% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Written notification about debt", narrowing to "Didn't receive notice of right to dispute", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 33% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 16 states, led by Minnesota with 30 and Illinois with 5, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 60.0/100 places Advantage Collection Professionals, Inc. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
8
15.1% of total history
Rising ↑
States active
16
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
33%
After company response
Reputation grade
C
60.0/100 composite
Response-quality profile
How Advantage Collection Professionals, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 66.7%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 28.6%
Share of US states + territories with at least one filed complaint against this collector.
How does Advantage Collection Professionals, Inc. compare to its peers?
Advantage Collection P… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2018-10 2025-10
Top Consumer Issues
Written notification about debt21 (%)
Attempts to collect debt not owed11 (%)
False statements or representation5 (%)
Electronic communications2 (%)
Cont'd attempts collect debt not owed3 (%)
Improper contact or sharing of info2 (%)
Took or threatened to take negative or legal action1 (%)
Most common issue: Written notification about debt — Didn't receive notice of right to dispute
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Written notification about debt | Didn't receive notice of right to dispute | 17 |
| Attempts to collect debt not owed | Debt is not yours | 8 |
| False statements or representation | Attempted to collect wrong amount | 5 |
| Written notification about debt | Didn't receive enough information to verify debt | 4 |
| Attempts to collect debt not owed | Debt was paid | 3 |
| Electronic communications | Frequent or repeated messages | 2 |
| Cont'd attempts collect debt not owed | Debt was paid | 2 |
| Improper contact or sharing of info | Contacted employer after asked not to | 2 |
| Cont'd attempts collect debt not owed | Debt is not mine | 1 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 1 |
Where do complaints against Advantage Collection Professionals, Inc. come from?
The states where consumers have filed the most CFPB complaints against Advantage Collection Professionals, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Advantage Collection Professionals, Inc.
Across 16 states with at least one filing
- Minnesota
Minnesota
30 complaints
- Illinois 5
Illinois
5 complaints
- Texas 3
Texas
3 complaints
- Georgia 2
Georgia
2 complaints
- Wisconsin 2
Wisconsin
2 complaints
- New York 1
New York
1 complaints
- Nevada 1
Nevada
1 complaints
- Maryland 1
Maryland
1 complaints
Frequently Asked Questions
What is the most common complaint against Advantage Collection Professionals, Inc.? ▼
The most common issue consumers report about Advantage Collection Professionals, Inc. is "Written notification about debt", specifically "Didn't receive notice of right to dispute". This is based on 53 complaints filed with the CFPB.
Are complaints against Advantage Collection Professionals, Inc. increasing or decreasing? ▼
Complaints against Advantage Collection Professionals, Inc. are rising. The company received 8 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Advantage Collection Professionals, Inc.'s reputation grade? ▼
Advantage Collection Professionals, Inc. has a reputation grade of C (score: 60.0/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Advantage Collection Professionals, Inc. respond to consumer complaints? ▼
Advantage Collection Professionals, Inc. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 33% of cases.
In how many states does Advantage Collection Professionals, Inc. operate? ▼
Advantage Collection Professionals, Inc. has received CFPB complaints from consumers in 16 states, with the most complaints from Minnesota (30 complaints).
What can I do if Advantage Collection Professionals, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Advantage Collection Professionals, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |