Total CFPB complaints
53
low-volume (CCDB)
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
CFPB complaint profile across 16 states, reputation grade C.
What consumers report about Advantage Collection Professionals, Inc.
Written notification about debt
22 complaints
Attempts to collect debt not owed
11 complaints
False statements or representation
7 complaints
Cont'd attempts collect debt not owed
3 complaints
Improper contact or sharing of info
3 complaints
Communication tactics
2 complaints
Data updated July 2026
Grade C · 60.0/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.
The verdict
A reputation grade of C: Advantage Collection Professionals, Inc. ranks ahead of 43% of the 5,283 collectors PlainCollector grades - 57% keep a cleaner CFPB record, on 53 all-time complaints and a 100% timely-response rate.
Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.
Advantage Collection Professionals, Inc. has accumulated 53 total CFPB complaints across 16 states, with 2 filed in the most recent 12 months against 51 historical complaints before that window. The trailing-12-month volume represents 3.8% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Written notification about debt", narrowing to "Didn't receive notice of right to dispute". The company posts a 100% timely-response rate against a 33% consumer-dispute-after-response rate.
Complaints have been recorded across 16 states, led by Minnesota with 30 and Illinois with 5. Normalized against the full CFPB collector database, the reputation score of 60.0/100 places Advantage Collection Professionals, Inc. in grade band C.
Total CFPB complaints
53
low-volume (CCDB)
Last 12 months
2
3.8% of all-time complaints
Falling ↓
States active
16
regional footprint
Timely response rate
100%
excellent band
Consumer disputes
33%
high (vertical avg ~19%)
Reputation grade
C
60.0/100 composite
Reputation score vs. every graded collector
PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)
60 43rd percentile higher than 43% of 5,283 graded collectors
Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.
Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026
Advantage Collection Professionals, Inc. versus the debt-collection vertical average.
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
Share of US states + territories with at least one filed complaint against this collector.
Source: CFPB Consumer Complaint Database.
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Written notification about debt | - | 22 |
| Attempts to collect debt not owed | - | 11 |
| False statements or representation | - | 7 |
| Cont'd attempts collect debt not owed | - | 3 |
| Improper contact or sharing of info | - | 3 |
| Communication tactics | - | 2 |
| Electronic communications | - | 2 |
| Took or threatened to take negative or legal action | - | 1 |
| Disclosure verification of debt | - | 1 |
| Threatened to contact someone or share information improperly | - | 1 |
Advantage Collection Professionals, Inc.'s own per-state count, not a national baseline.
Across 16 states with at least one filing
Minnesota
30 complaints
Illinois
5 complaints
Texas
3 complaints
Georgia
2 complaints
Wisconsin
2 complaints
Arizona
1 complaints
California
1 complaints
Idaho
1 complaints
What to do if Advantage Collection Professionals, Inc. contacts you
A grade of C signals how Advantage Collection Professionals, Inc.'s CFPB record compares to peers, here is how to act on it.
Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.
The most common issue consumers report about Advantage Collection Professionals, Inc. is "Written notification about debt", specifically "Didn't receive notice of right to dispute". This is based on 53 complaints filed with the CFPB.
Complaints against Advantage Collection Professionals, Inc. are falling. The company received 2 complaints in the last 12 months, showing improvement over prior periods.
Advantage Collection Professionals, Inc. has a reputation grade of C (score: 60.0/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.
Advantage Collection Professionals, Inc. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 33% of cases.
Advantage Collection Professionals, Inc. has received CFPB complaints from consumers in 16 states, with the most complaints from Minnesota (30 complaints).
Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.
| Publisher | PlainCollector |
| Sources | the CFPB Consumer Complaint Database |