This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 14 complaints

Advanced Portfolio Group LLC - Debt Collector Complaint Profile

CFPB complaint profile across 11 states, reputation grade D.

Complaints by issue type

What consumers report about Advanced Portfolio Group LLC

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

D

Grade D · 58.8/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of D: Advanced Portfolio Group LLC ranks ahead of 38% of the 5,283 collectors PlainCollector grades - 62% keep a cleaner CFPB record, on 14 all-time complaints and a 86% timely-response rate.

38th pct
reputation rank of 5,283 graded collectors
14
CFPB complaints, all-time
86%
answered inside the CFPB window
0
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Advanced Portfolio Group LLC?

Advanced Portfolio Group LLC has accumulated 14 total CFPB complaints across 11 states, with 0 filed in the most recent 12 months against 14 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls". The company posts a 86% timely-response rate.

Complaints have been recorded across 11 states, led by Missouri with 2 and Tennessee with 2. Normalized against the full CFPB collector database, the reputation score of 58.8/100 places Advanced Portfolio Group LLC in grade band D.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

14

low-volume (CCDB)

Last 12 months

0

0.0% of all-time complaints

Falling ↓

States active

11

regional footprint

Timely response rate

86%

acceptable band

Reputation grade

D

58.8/100 composite

How does Advanced Portfolio Group LLC's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

59 38th percentile higher than 38% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Advanced Portfolio Group LLC versus the debt-collection vertical average.

Timely response within SLA 85.7%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

State coverage breadth 19.6%

Share of US states + territories with at least one filed complaint against this collector.

How does Advanced Portfolio Group LLC compare to its peers?

How does Advanced Portfolio Group LLC compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Advanced Portfolio Gro… National average
Complaints (last 12 mo)lower is better
0
0
268
Timely-response ratehigher is better
86%
86%
91%
Consumer-dispute ratelower is better
0%
22%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2016-02 2017-09

Issue Detail Breakdown

Issue Sub-Issue Complaints
Communication tactics - 7
False statements or representation - 2
Threatened to contact someone or share information improperly - 2
Attempts to collect debt not owed - 1
Written notification about debt - 1
Took or threatened to take negative or legal action - 1

Where do complaints against Advanced Portfolio Group LLC come from?

Advanced Portfolio Group LLC's own per-state count, not a national baseline.

Top states by complaints against Advanced Portfolio Group LLC

Across 11 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Advanced Portfolio Group LLC contacts you

A grade of D signals how Advanced Portfolio Group LLC's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Advanced Portfolio Group LLC and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Advanced Portfolio Group LLC ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Advanced Portfolio Group LLC? ▼

The most common issue consumers report about Advanced Portfolio Group LLC is "Communication tactics", specifically "Frequent or repeated calls". This is based on 14 complaints filed with the CFPB.

Are complaints against Advanced Portfolio Group LLC increasing or decreasing? ▼

Complaints against Advanced Portfolio Group LLC are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Advanced Portfolio Group LLC's reputation grade? ▼

Advanced Portfolio Group LLC has a reputation grade of D (score: 58.8/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Advanced Portfolio Group LLC respond to consumer complaints? ▼

Advanced Portfolio Group LLC has a 86% timely response rate to CFPB complaints.

In how many states does Advanced Portfolio Group LLC operate? ▼

Advanced Portfolio Group LLC has received CFPB complaints from consumers in 11 states, with the most complaints from Missouri (2 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.