Total CFPB complaints
14
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 14 complaints
Advanced Portfolio Group LLC — Debt Collector Complaint Profile
CFPB complaint profile across 11 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Advanced Portfolio Group LLC
- Communication tactics
Communication tactics
7 complaints
- Threatened to contact someone or share information improperly 2
Threatened to contact someone or share information improperly
2 complaints
- False statements or representation 2
False statements or representation
2 complaints
- Attempts to collect debt not owed 1
Attempts to collect debt not owed
1 complaints
- Took or threatened to take negative or legal action 1
Took or threatened to take negative or legal action
1 complaints
- Written notification about debt 1
Written notification about debt
1 complaints
D
Grade D · 58.8/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Advanced Portfolio Group LLC?
Advanced Portfolio Group LLC has accumulated 14 total CFPB complaints across 11 states, with 0 filed in the most recent 12 months against 14 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 86% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 11 states, led by Tennessee with 2 and Missouri with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 58.8/100 places Advanced Portfolio Group LLC in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
11
Distinct state filings
Timely response rate
86%
Within CFPB SLA window
Reputation grade
D
58.8/100 composite
Response-quality profile
How Advanced Portfolio Group LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 85.7%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 19.6%
Share of US states + territories with at least one filed complaint against this collector.
How does Advanced Portfolio Group LLC compare to its peers?
Advanced Portfolio Gro… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2019-04 2022-07
Top Consumer Issues
Communication tactics7 (%)
Threatened to contact someone or share information improperly2 (%)
False statements or representation2 (%)
Attempts to collect debt not owed1 (%)
Took or threatened to take negative or legal action1 (%)
Written notification about debt1 (%)
Most common issue: Communication tactics — Frequent or repeated calls
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Frequent or repeated calls | 5 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 2 |
| False statements or representation | Attempted to collect wrong amount | 1 |
| Communication tactics | Used obscene, profane, or other abusive language | 1 |
| Attempts to collect debt not owed | Debt is not yours | 1 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 1 |
| Took or threatened to take negative or legal action | Threatened to arrest you or take you to jail if you do not pay | 1 |
| Written notification about debt | Didn't receive enough information to verify debt | 1 |
| Communication tactics | Called before 8am or after 9pm | 1 |
Where do complaints against Advanced Portfolio Group LLC come from?
The states where consumers have filed the most CFPB complaints against Advanced Portfolio Group LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Advanced Portfolio Group LLC
Across 11 states with at least one filing
- Tennessee
Tennessee
2 complaints
- Missouri
Missouri
2 complaints
- Wisconsin
Wisconsin
1 complaints
- Connecticut
Connecticut
1 complaints
- Iowa
Iowa
1 complaints
- California
California
1 complaints
- Minnesota
Minnesota
1 complaints
- Alabama
Alabama
1 complaints
Frequently Asked Questions
What is the most common complaint against Advanced Portfolio Group LLC? ▼
The most common issue consumers report about Advanced Portfolio Group LLC is "Communication tactics", specifically "Frequent or repeated calls". This is based on 14 complaints filed with the CFPB.
Are complaints against Advanced Portfolio Group LLC increasing or decreasing? ▼
Complaints against Advanced Portfolio Group LLC have been stable. The company received 0 complaints in the last 12 months.
What is Advanced Portfolio Group LLC's reputation grade? ▼
Advanced Portfolio Group LLC has a reputation grade of D (score: 58.8/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Advanced Portfolio Group LLC respond to consumer complaints? ▼
Advanced Portfolio Group LLC has a 86% timely response rate to CFPB complaints.
In how many states does Advanced Portfolio Group LLC operate? ▼
Advanced Portfolio Group LLC has received CFPB complaints from consumers in 11 states, with the most complaints from Tennessee (2 complaints).
What can I do if Advanced Portfolio Group LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Advanced Portfolio Group LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |