This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 95 complaints

Advance Bureau of Collections - Debt Collector Complaint Profile

CFPB complaint profile across 5 states, reputation grade C.

Complaints by issue type

What consumers report about Advance Bureau of Collections

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

C

Grade C · 60.9/100 composite

This collector has an average complaint record with moderate complaint volumes and typical response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of C: Advance Bureau of Collections ranks ahead of 46% of the 5,283 collectors PlainCollector grades - 54% keep a cleaner CFPB record, on 95 all-time complaints and a 98% timely-response rate.

46th pct
reputation rank of 5,283 graded collectors
95
CFPB complaints, all-time
98%
answered inside the CFPB window
16
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Advance Bureau of Collections?

Advance Bureau of Collections has accumulated 95 total CFPB complaints across 5 states, with 16 filed in the most recent 12 months against 79 historical complaints before that window. The trailing-12-month volume represents 16.8% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours". The company posts a 98% timely-response rate against a 18% consumer-dispute-after-response rate.

Complaints have been recorded across 5 states, led by Georgia with 82 and Florida with 8. Normalized against the full CFPB collector database, the reputation score of 60.9/100 places Advance Bureau of Collections in grade band C.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

95

low-volume (CCDB)

Last 12 months

16

16.8% of all-time complaints

Falling ↓

States active

5

regional footprint

Timely response rate

98%

excellent band

Consumer disputes

18%

average (vertical avg ~19%)

Reputation grade

C

60.9/100 composite

How does Advance Bureau of Collections's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

61 46th percentile higher than 46% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). Below this entry. 60–70: 1,364 graded collectors (26%). This entry sits in this band. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Advance Bureau of Collections versus the debt-collection vertical average.

Timely response within SLA 97.8%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 18.2%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 8.9%

Share of US states + territories with at least one filed complaint against this collector.

How does Advance Bureau of Collections compare to its peers?

How does Advance Bureau of Collections compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Advance Bureau of Coll… National average
Complaints (last 12 mo)lower is better
16
0
268
Timely-response ratehigher is better
98%
98%
91%
Consumer-dispute ratelower is better
18%
16%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2022-10 2026-03

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 46
False statements or representation - 12
Took or threatened to take negative or legal action - 11
Disclosure verification of debt - 7
Written notification about debt - 5
Cont'd attempts collect debt not owed - 5
Communication tactics - 4
Improper contact or sharing of info - 4
Taking/threatening an illegal action - 1

Where do complaints against Advance Bureau of Collections come from?

Advance Bureau of Collections's own per-state count, not a national baseline.

Top states by complaints against Advance Bureau of Collections

Across 5 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Advance Bureau of Collections contacts you

A grade of C signals how Advance Bureau of Collections's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Advance Bureau of Collections and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Advance Bureau of Collections ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Advance Bureau of Collections? ▼

The most common issue consumers report about Advance Bureau of Collections is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 95 complaints filed with the CFPB.

Are complaints against Advance Bureau of Collections increasing or decreasing? ▼

Complaints against Advance Bureau of Collections are falling. The company received 16 complaints in the last 12 months, showing improvement over prior periods.

What is Advance Bureau of Collections's reputation grade? ▼

Advance Bureau of Collections has a reputation grade of C (score: 60.9/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Advance Bureau of Collections respond to consumer complaints? ▼

Advance Bureau of Collections has a 98% timely response rate to CFPB complaints. Consumers disputed the company's response in 18% of cases.

In how many states does Advance Bureau of Collections operate? ▼

Advance Bureau of Collections has received CFPB complaints from consumers in 5 states, with the most complaints from Georgia (82 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.