Total CFPB complaints
90
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 90 complaints
Advance Bureau of Collections — Debt Collector Complaint Profile
CFPB complaint profile across 5 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Advance Bureau of Collections
- Attempts to collect debt not owed
Attempts to collect debt not owed
43 complaints
- False statements or representation 10
False statements or representation
10 complaints
- Took or threatened to take negative or legal action 9
Took or threatened to take negative or legal action
9 complaints
- Cont'd attempts collect debt not owed 5
Cont'd attempts collect debt not owed
5 complaints
- Disclosure verification of debt 4
Disclosure verification of debt
4 complaints
- Written notification about debt 4
Written notification about debt
4 complaints
C
Grade C · 60.9/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Advance Bureau of Collections?
Advance Bureau of Collections has accumulated 90 total CFPB complaints across 5 states, with 20 filed in the most recent 12 months against 70 historical complaints before that window. The trailing-12-month volume represents 22.2% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 98% timely-response rate against a 18% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 5 states, led by Georgia with 77 and Florida with 8, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 60.9/100 places Advance Bureau of Collections in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
20
22.2% of total history
Rising ↑
States active
5
Distinct state filings
Timely response rate
98%
Within CFPB SLA window
Consumer disputes
18%
After company response
Reputation grade
C
60.9/100 composite
Response-quality profile
How Advance Bureau of Collections performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 97.8%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 36.4%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 8.9%
Share of US states + territories with at least one filed complaint against this collector.
How does Advance Bureau of Collections compare to its peers?
Advance Bureau of Coll… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2022-05 2026-02
Top Consumer Issues
Attempts to collect debt not owed43 (%)
False statements or representation10 (%)
Took or threatened to take negative or legal action9 (%)
Disclosure verification of debt4 (%)
Written notification about debt4 (%)
Cont'd attempts collect debt not owed5 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 19 |
| Attempts to collect debt not owed | Debt was result of identity theft | 14 |
| False statements or representation | Attempted to collect wrong amount | 10 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 9 |
| Attempts to collect debt not owed | Debt was paid | 8 |
| Disclosure verification of debt | Not given enough info to verify debt | 4 |
| Written notification about debt | Didn't receive enough information to verify debt | 4 |
| Cont'd attempts collect debt not owed | Debt is not mine | 3 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 2 |
| Cont'd attempts collect debt not owed | Debt was paid | 2 |
Where do complaints against Advance Bureau of Collections come from?
The states where consumers have filed the most CFPB complaints against Advance Bureau of Collections. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Advance Bureau of Collections
Across 5 states with at least one filing
- Georgia
Georgia
77 complaints
- Florida 8
Florida
8 complaints
- Louisiana 2
Louisiana
2 complaints
- Minnesota 1
Minnesota
1 complaints
- Alabama 1
Alabama
1 complaints
Frequently Asked Questions
What is the most common complaint against Advance Bureau of Collections? ▼
The most common issue consumers report about Advance Bureau of Collections is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 90 complaints filed with the CFPB.
Are complaints against Advance Bureau of Collections increasing or decreasing? ▼
Complaints against Advance Bureau of Collections are rising. The company received 20 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Advance Bureau of Collections's reputation grade? ▼
Advance Bureau of Collections has a reputation grade of C (score: 60.9/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Advance Bureau of Collections respond to consumer complaints? ▼
Advance Bureau of Collections has a 98% timely response rate to CFPB complaints. Consumers disputed the company's response in 18% of cases.
In how many states does Advance Bureau of Collections operate? ▼
Advance Bureau of Collections has received CFPB complaints from consumers in 5 states, with the most complaints from Georgia (77 complaints).
What can I do if Advance Bureau of Collections is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Advance Bureau of Collections violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |