Total CFPB complaints
20
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 20 complaints
ADS Resolve LLC — Debt Collector Complaint Profile
CFPB complaint profile across 15 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about ADS Resolve LLC
- Didn't provide services promised
Didn't provide services promised
10 complaints
- Charged upfront or unexpected fees
Charged upfront or unexpected fees
6 complaints
- False statements or representation 2
False statements or representation
2 complaints
- Took or threatened to take negative or legal action 1
Took or threatened to take negative or legal action
1 complaints
- Problem with customer service 1
Problem with customer service
1 complaints
F
Grade F · 33.4/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about ADS Resolve LLC?
ADS Resolve LLC has accumulated 20 total CFPB complaints across 15 states, with 20 filed in the most recent 12 months against 0 historical complaints before that window. The trailing-12-month volume represents 100.0% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Didn't provide services promised", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 20% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 15 states, led by Texas with 3 and Michigan with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 33.4/100 places ADS Resolve LLC in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
20
100.0% of total history
Rising ↑
States active
15
Distinct state filings
Timely response rate
20%
Within CFPB SLA window
Reputation grade
F
33.4/100 composite
Response-quality profile
How ADS Resolve LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 20.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 26.8%
Share of US states + territories with at least one filed complaint against this collector.
How does ADS Resolve LLC compare to its peers?
ADS Resolve LLC National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2025-03 2026-02
Top Consumer Issues
Didn't provide services promised10 (%)
Charged upfront or unexpected fees6 (%)
False statements or representation2 (%)
Took or threatened to take negative or legal action1 (%)
Problem with customer service1 (%)
Most common issue: Didn't provide services promised
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Didn't provide services promised | — | 10 |
| Charged upfront or unexpected fees | — | 6 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 1 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 1 |
| False statements or representation | Attempted to collect wrong amount | 1 |
| Problem with customer service | — | 1 |
Where do complaints against ADS Resolve LLC come from?
The states where consumers have filed the most CFPB complaints against ADS Resolve LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against ADS Resolve LLC
Across 15 states with at least one filing
- Texas
Texas
3 complaints
- Michigan
Michigan
2 complaints
- Rhode Island
Rhode Island
2 complaints
- Ohio
Ohio
2 complaints
- Hawaii 1
Hawaii
1 complaints
- Tennessee 1
Tennessee
1 complaints
- North Carolina 1
North Carolina
1 complaints
- California 1
California
1 complaints
Frequently Asked Questions
What is the most common complaint against ADS Resolve LLC? ▼
The most common issue consumers report about ADS Resolve LLC is "Didn't provide services promised". This is based on 20 complaints filed with the CFPB.
Are complaints against ADS Resolve LLC increasing or decreasing? ▼
Complaints against ADS Resolve LLC are rising. The company received 20 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is ADS Resolve LLC's reputation grade? ▼
ADS Resolve LLC has a reputation grade of F (score: 33.4/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does ADS Resolve LLC respond to consumer complaints? ▼
ADS Resolve LLC has a 20% timely response rate to CFPB complaints.
In how many states does ADS Resolve LLC operate? ▼
ADS Resolve LLC has received CFPB complaints from consumers in 15 states, with the most complaints from Texas (3 complaints).
What can I do if ADS Resolve LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If ADS Resolve LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |