Total CFPB complaints
12
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 12 complaints
ACQ Holdings, LLC. — Debt Collector Complaint Profile
CFPB complaint profile across 5 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about ACQ Holdings, LLC.
- Communication tactics
Communication tactics
3 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
3 complaints
- Written notification about debt
Written notification about debt
2 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
2 complaints
- False statements or representation
False statements or representation
2 complaints
C
Grade C · 61.9/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about ACQ Holdings, LLC.?
ACQ Holdings, LLC. has accumulated 12 total CFPB complaints across 5 states, with 1 filed in the most recent 12 months against 11 historical complaints before that window. The trailing-12-month volume represents 8.3% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Written notification about debt", narrowing to "Didn't receive enough information to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 92% timely-response rate against a 50% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 5 states, led by Texas with 6 and Wisconsin with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 61.9/100 places ACQ Holdings, LLC. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
1
8.3% of total history
Stable →
States active
5
Distinct state filings
Timely response rate
92%
Within CFPB SLA window
Consumer disputes
50%
After company response
Reputation grade
C
61.9/100 composite
Response-quality profile
How ACQ Holdings, LLC. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 91.7%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 100.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 8.9%
Share of US states + territories with at least one filed complaint against this collector.
How does ACQ Holdings, LLC. compare to its peers?
ACQ Holdings, LLC. National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2016-01 2025-12
Top Consumer Issues
Written notification about debt2 (%)
Attempts to collect debt not owed2 (%)
Communication tactics3 (%)
False statements or representation2 (%)
Took or threatened to take negative or legal action3 (%)
Most common issue: Written notification about debt — Didn't receive enough information to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Written notification about debt | Didn't receive enough information to verify debt | 2 |
| Attempts to collect debt not owed | Debt is not yours | 2 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 1 |
| False statements or representation | Attempted to collect wrong amount | 1 |
| Communication tactics | Frequent or repeated calls | 1 |
| False statements or representation | Told you not to respond to a lawsuit they filed against you | 1 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 1 |
| Took or threatened to take negative or legal action | Seized or attempted to seize your property | 1 |
| Communication tactics | Threatened to take legal action | 1 |
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 1 |
Where do complaints against ACQ Holdings, LLC. come from?
The states where consumers have filed the most CFPB complaints against ACQ Holdings, LLC.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against ACQ Holdings, LLC.
Across 5 states with at least one filing
- Texas
Texas
6 complaints
- Wisconsin 2
Wisconsin
2 complaints
- Missouri 2
Missouri
2 complaints
- Arizona 1
Arizona
1 complaints
- South Carolina 1
South Carolina
1 complaints
Frequently Asked Questions
What is the most common complaint against ACQ Holdings, LLC.? ▼
The most common issue consumers report about ACQ Holdings, LLC. is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 12 complaints filed with the CFPB.
Are complaints against ACQ Holdings, LLC. increasing or decreasing? ▼
Complaints against ACQ Holdings, LLC. have been stable. The company received 1 complaints in the last 12 months.
What is ACQ Holdings, LLC.'s reputation grade? ▼
ACQ Holdings, LLC. has a reputation grade of C (score: 61.9/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does ACQ Holdings, LLC. respond to consumer complaints? ▼
ACQ Holdings, LLC. has a 92% timely response rate to CFPB complaints. Consumers disputed the company's response in 50% of cases.
In how many states does ACQ Holdings, LLC. operate? ▼
ACQ Holdings, LLC. has received CFPB complaints from consumers in 5 states, with the most complaints from Texas (6 complaints).
What can I do if ACQ Holdings, LLC. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If ACQ Holdings, LLC. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |