Total CFPB complaints
16
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 16 complaints
Accounts Research, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 1 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Accounts Research, Inc.
- Disclosure verification of debt
Disclosure verification of debt
4 complaints
- Communication tactics
Communication tactics
3 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
2 complaints
- Improper contact or sharing of info
Improper contact or sharing of info
2 complaints
- Attempts to collect debt not owed 1
Attempts to collect debt not owed
1 complaints
- Threatened to contact someone or share information improperly 1
Threatened to contact someone or share information improperly
1 complaints
C
Grade C · 62.8/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Accounts Research, Inc.?
Accounts Research, Inc. has accumulated 16 total CFPB complaints across 1 states, with 0 filed in the most recent 12 months against 16 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt is not mine", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 50% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 1 states, led by Tennessee with 16, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 62.8/100 places Accounts Research, Inc. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
1
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
50%
After company response
Reputation grade
C
62.8/100 composite
Response-quality profile
How Accounts Research, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 100.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 1.8%
Share of US states + territories with at least one filed complaint against this collector.
How does Accounts Research, Inc. compare to its peers?
Accounts Research, Inc… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-02 2017-11
Top Consumer Issues
Cont'd attempts collect debt not owed2 (%)
Improper contact or sharing of info2 (%)
Disclosure verification of debt4 (%)
Communication tactics3 (%)
Attempts to collect debt not owed1 (%)
Threatened to contact someone or share information improperly1 (%)
Taking/threatening an illegal action1 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt is not mine
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt is not mine | 2 |
| Improper contact or sharing of info | Contacted employer after asked not to | 2 |
| Disclosure verification of debt | Not given enough info to verify debt | 2 |
| Communication tactics | Frequent or repeated calls | 2 |
| Attempts to collect debt not owed | Debt is not yours | 1 |
| Threatened to contact someone or share information improperly | Contacted your employer | 1 |
| Disclosure verification of debt | Not disclosed as an attempt to collect | 1 |
| Communication tactics | Threatened to take legal action | 1 |
| Disclosure verification of debt | Right to dispute notice not received | 1 |
| Taking/threatening an illegal action | Threatened to sue on too old debt | 1 |
Where do complaints against Accounts Research, Inc. come from?
The states where consumers have filed the most CFPB complaints against Accounts Research, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Accounts Research, Inc.
Across 1 states with at least one filing
- Tennessee
Tennessee
16 complaints
Frequently Asked Questions
What is the most common complaint against Accounts Research, Inc.? ▼
The most common issue consumers report about Accounts Research, Inc. is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 16 complaints filed with the CFPB.
Are complaints against Accounts Research, Inc. increasing or decreasing? ▼
Complaints against Accounts Research, Inc. have been stable. The company received 0 complaints in the last 12 months.
What is Accounts Research, Inc.'s reputation grade? ▼
Accounts Research, Inc. has a reputation grade of C (score: 62.8/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Accounts Research, Inc. respond to consumer complaints? ▼
Accounts Research, Inc. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 50% of cases.
In how many states does Accounts Research, Inc. operate? ▼
Accounts Research, Inc. has received CFPB complaints from consumers in 1 states, with the most complaints from Tennessee (16 complaints).
What can I do if Accounts Research, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Accounts Research, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |