Total CFPB complaints
17
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 17 complaints
Accounts Receivable Services — Debt Collector Complaint Profile
CFPB complaint profile across 3 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Accounts Receivable Services
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
4 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
4 complaints
- Written notification about debt
Written notification about debt
2 complaints
- Communication tactics
Communication tactics
2 complaints
- Disclosure verification of debt 1
Disclosure verification of debt
1 complaints
- False statements or representation 1
False statements or representation
1 complaints
C
Grade C · 64.7/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Accounts Receivable Services?
Accounts Receivable Services has accumulated 17 total CFPB complaints across 3 states, with 0 filed in the most recent 12 months against 17 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Sued you without properly notifying you of lawsuit", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 71% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 3 states, led by Minnesota with 14 and Texas with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 64.7/100 places Accounts Receivable Services in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Falling ↓
States active
3
Distinct state filings
Timely response rate
71%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
C
64.7/100 composite
Response-quality profile
How Accounts Receivable Services performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 70.6%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 5.4%
Share of US states + territories with at least one filed complaint against this collector.
How does Accounts Receivable Services compare to its peers?
Accounts Receivable Se… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2015-03 2024-12
Top Consumer Issues
Took or threatened to take negative or legal action4 (%)
Attempts to collect debt not owed4 (%)
Written notification about debt2 (%)
Communication tactics2 (%)
Disclosure verification of debt1 (%)
False statements or representation1 (%)
Threatened to contact someone or share information improperly1 (%)
Most common issue: Took or threatened to take negative or legal action — Sued you without properly notifying you of lawsuit
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 3 |
| Attempts to collect debt not owed | Debt is not yours | 3 |
| Written notification about debt | Didn't receive enough information to verify debt | 2 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 1 |
| Disclosure verification of debt | Not given enough info to verify debt | 1 |
| Attempts to collect debt not owed | Debt was paid | 1 |
| Communication tactics | Called after sent written cease of comm | 1 |
| False statements or representation | Attempted to collect wrong amount | 1 |
| Threatened to contact someone or share information improperly | Contacted you after you asked them to stop | 1 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 1 |
Where do complaints against Accounts Receivable Services come from?
The states where consumers have filed the most CFPB complaints against Accounts Receivable Services. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Accounts Receivable Services
Across 3 states with at least one filing
- Minnesota
Minnesota
14 complaints
- Texas 2
Texas
2 complaints
- Oregon 1
Oregon
1 complaints
Frequently Asked Questions
What is the most common complaint against Accounts Receivable Services? ▼
The most common issue consumers report about Accounts Receivable Services is "Took or threatened to take negative or legal action", specifically "Sued you without properly notifying you of lawsuit". This is based on 17 complaints filed with the CFPB.
Are complaints against Accounts Receivable Services increasing or decreasing? ▼
Complaints against Accounts Receivable Services are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.
What is Accounts Receivable Services's reputation grade? ▼
Accounts Receivable Services has a reputation grade of C (score: 64.7/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Accounts Receivable Services respond to consumer complaints? ▼
Accounts Receivable Services has a 71% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Accounts Receivable Services operate? ▼
Accounts Receivable Services has received CFPB complaints from consumers in 3 states, with the most complaints from Minnesota (14 complaints).
What can I do if Accounts Receivable Services is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Accounts Receivable Services violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |