Total CFPB complaints
11
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 11 complaints
Accounts Interchange Group LLC — Debt Collector Complaint Profile
CFPB complaint profile across 11 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Accounts Interchange Group LLC
- Communication tactics
Communication tactics
4 complaints
- Threatened to contact someone or share information improperly
Threatened to contact someone or share information improperly
3 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
2 complaints
- Written notification about debt
Written notification about debt
2 complaints
C
Grade C · 65.4/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Accounts Interchange Group LLC?
Accounts Interchange Group LLC has accumulated 11 total CFPB complaints across 11 states, with 0 filed in the most recent 12 months against 11 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 11 states, led by Indiana with 1 and Arkansas with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 65.4/100 places Accounts Interchange Group LLC in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Falling ↓
States active
11
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Reputation grade
C
65.4/100 composite
Response-quality profile
How Accounts Interchange Group LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 19.6%
Share of US states + territories with at least one filed complaint against this collector.
How does Accounts Interchange Group LLC compare to its peers?
Accounts Interchange G… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2020-06 2025-01
Top Consumer Issues
Communication tactics4 (%)
Threatened to contact someone or share information improperly3 (%)
Took or threatened to take negative or legal action2 (%)
Written notification about debt2 (%)
Most common issue: Communication tactics — Frequent or repeated calls
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Frequent or repeated calls | 2 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 2 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 1 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 1 |
| Threatened to contact someone or share information improperly | Contacted your employer | 1 |
| Communication tactics | Used obscene, profane, or other abusive language | 1 |
| Written notification about debt | Didn't receive enough information to verify debt | 1 |
| Written notification about debt | Didn't receive notice of right to dispute | 1 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 1 |
Where do complaints against Accounts Interchange Group LLC come from?
The states where consumers have filed the most CFPB complaints against Accounts Interchange Group LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Accounts Interchange Group LLC
Across 11 states with at least one filing
- Indiana
Indiana
1 complaints
- Arkansas
Arkansas
1 complaints
- Illinois
Illinois
1 complaints
- Maryland
Maryland
1 complaints
- Oklahoma
Oklahoma
1 complaints
- Florida
Florida
1 complaints
- New York
New York
1 complaints
- California
California
1 complaints
Frequently Asked Questions
What is the most common complaint against Accounts Interchange Group LLC? ▼
The most common issue consumers report about Accounts Interchange Group LLC is "Communication tactics", specifically "Frequent or repeated calls". This is based on 11 complaints filed with the CFPB.
Are complaints against Accounts Interchange Group LLC increasing or decreasing? ▼
Complaints against Accounts Interchange Group LLC are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.
What is Accounts Interchange Group LLC's reputation grade? ▼
Accounts Interchange Group LLC has a reputation grade of C (score: 65.4/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Accounts Interchange Group LLC respond to consumer complaints? ▼
Accounts Interchange Group LLC has a 100% timely response rate to CFPB complaints.
In how many states does Accounts Interchange Group LLC operate? ▼
Accounts Interchange Group LLC has received CFPB complaints from consumers in 11 states, with the most complaints from Indiana (1 complaints).
What can I do if Accounts Interchange Group LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Accounts Interchange Group LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |