Total CFPB complaints
85
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 85 complaints
Account Services Collections, Inc — Debt Collector Complaint Profile
CFPB complaint profile across 13 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Account Services Collections, Inc
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
14 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
13 complaints
- Written notification about debt
Written notification about debt
13 complaints
- Disclosure verification of debt
Disclosure verification of debt
12 complaints
- Communication tactics
Communication tactics
6 complaints
- False statements or representation 5
False statements or representation
5 complaints
C
Grade C · 61.1/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Account Services Collections, Inc?
Account Services Collections, Inc has accumulated 85 total CFPB complaints across 13 states, with 0 filed in the most recent 12 months against 85 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 98% timely-response rate against a 18% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 13 states, led by Texas with 59 and Michigan with 13, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 61.1/100 places Account Services Collections, Inc in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
13
Distinct state filings
Timely response rate
98%
Within CFPB SLA window
Consumer disputes
18%
After company response
Reputation grade
C
61.1/100 composite
Response-quality profile
How Account Services Collections, Inc performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 97.6%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 36.4%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 23.2%
Share of US states + territories with at least one filed complaint against this collector.
How does Account Services Collections, Inc compare to its peers?
Account Services Colle… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2017-04 2020-08
Top Consumer Issues
Attempts to collect debt not owed13 (%)
Cont'd attempts collect debt not owed14 (%)
Disclosure verification of debt12 (%)
Written notification about debt13 (%)
Communication tactics6 (%)
False statements or representation5 (%)
Took or threatened to take negative or legal action3 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 13 |
| Cont'd attempts collect debt not owed | Debt is not mine | 8 |
| Disclosure verification of debt | Right to dispute notice not received | 7 |
| Written notification about debt | Didn't receive notice of right to dispute | 7 |
| Communication tactics | Frequent or repeated calls | 6 |
| Cont'd attempts collect debt not owed | Debt was paid | 6 |
| Written notification about debt | Didn't receive enough information to verify debt | 6 |
| Disclosure verification of debt | Not given enough info to verify debt | 5 |
| False statements or representation | Attempted to collect wrong amount | 5 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 3 |
Where do complaints against Account Services Collections, Inc come from?
The states where consumers have filed the most CFPB complaints against Account Services Collections, Inc. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Account Services Collections, Inc
Across 13 states with at least one filing
- Texas
Texas
59 complaints
- Michigan 13
Michigan
13 complaints
- California 2
California
2 complaints
- Tennessee 1
Tennessee
1 complaints
- Missouri 1
Missouri
1 complaints
- Nevada 1
Nevada
1 complaints
- North Carolina 1
North Carolina
1 complaints
- Indiana 1
Indiana
1 complaints
Frequently Asked Questions
What is the most common complaint against Account Services Collections, Inc? ▼
The most common issue consumers report about Account Services Collections, Inc is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 85 complaints filed with the CFPB.
Are complaints against Account Services Collections, Inc increasing or decreasing? ▼
Complaints against Account Services Collections, Inc have been stable. The company received 0 complaints in the last 12 months.
What is Account Services Collections, Inc's reputation grade? ▼
Account Services Collections, Inc has a reputation grade of C (score: 61.1/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Account Services Collections, Inc respond to consumer complaints? ▼
Account Services Collections, Inc has a 98% timely response rate to CFPB complaints. Consumers disputed the company's response in 18% of cases.
In how many states does Account Services Collections, Inc operate? ▼
Account Services Collections, Inc has received CFPB complaints from consumers in 13 states, with the most complaints from Texas (59 complaints).
What can I do if Account Services Collections, Inc is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Account Services Collections, Inc violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |