Total CFPB complaints
253
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 253 complaints
Account Resolution Corporation — Debt Collector Complaint Profile
CFPB complaint profile across 23 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Account Resolution Corporation
- Attempts to collect debt not owed
Attempts to collect debt not owed
89 complaints
- Written notification about debt
Written notification about debt
53 complaints
- False statements or representation
False statements or representation
40 complaints
- Took or threatened to take negative or legal action 28
Took or threatened to take negative or legal action
28 complaints
- Cont'd attempts collect debt not owed 16
Cont'd attempts collect debt not owed
16 complaints
C
Grade C · 61.5/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Account Resolution Corporation?
Account Resolution Corporation has accumulated 253 total CFPB complaints across 23 states, with 33 filed in the most recent 12 months against 220 historical complaints before that window. The trailing-12-month volume represents 13.0% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 6% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 23 states, led by Missouri with 128 and Texas with 21, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 61.5/100 places Account Resolution Corporation in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
33
13.0% of total history
Rising ↑
States active
23
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
6%
After company response
Reputation grade
C
61.5/100 composite
Response-quality profile
How Account Resolution Corporation performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 99.6%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 12.1%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 41.1%
Share of US states + territories with at least one filed complaint against this collector.
How does Account Resolution Corporation compare to its peers?
Account Resolution Cor… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2023-11 2026-02
Top Consumer Issues
Attempts to collect debt not owed89 (%)
Written notification about debt53 (%)
Took or threatened to take negative or legal action28 (%)
False statements or representation40 (%)
Cont'd attempts collect debt not owed16 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 54 |
| Written notification about debt | Didn't receive enough information to verify debt | 32 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 28 |
| Attempts to collect debt not owed | Debt was paid | 23 |
| False statements or representation | Attempted to collect wrong amount | 22 |
| Written notification about debt | Didn't receive notice of right to dispute | 21 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 18 |
| Attempts to collect debt not owed | Debt was result of identity theft | 12 |
| Cont'd attempts collect debt not owed | Debt is not mine | 9 |
| Cont'd attempts collect debt not owed | Debt was paid | 7 |
Where do complaints against Account Resolution Corporation come from?
The states where consumers have filed the most CFPB complaints against Account Resolution Corporation. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Account Resolution Corporation
Across 23 states with at least one filing
- Missouri
Missouri
128 complaints
- Texas 21
Texas
21 complaints
- Illinois 17
Illinois
17 complaints
- Georgia 13
Georgia
13 complaints
- Kansas 11
Kansas
11 complaints
- Maryland 9
Maryland
9 complaints
- Arkansas 8
Arkansas
8 complaints
- Florida 7
Florida
7 complaints
Frequently Asked Questions
What is the most common complaint against Account Resolution Corporation? ▼
The most common issue consumers report about Account Resolution Corporation is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 253 complaints filed with the CFPB.
Are complaints against Account Resolution Corporation increasing or decreasing? ▼
Complaints against Account Resolution Corporation are rising. The company received 33 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Account Resolution Corporation's reputation grade? ▼
Account Resolution Corporation has a reputation grade of C (score: 61.5/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Account Resolution Corporation respond to consumer complaints? ▼
Account Resolution Corporation has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 6% of cases.
In how many states does Account Resolution Corporation operate? ▼
Account Resolution Corporation has received CFPB complaints from consumers in 23 states, with the most complaints from Missouri (128 complaints).
What can I do if Account Resolution Corporation is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Account Resolution Corporation violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |