This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 19 complaints

Account Liquidation Services Inc. — Debt Collector Complaint Profile

CFPB complaint profile across 10 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about Account Liquidation Services Inc.

complaints
Source CFPB Consumer Complaint Database
C

Grade C · 65.3/100 composite

This collector has an average complaint record with moderate complaint volumes and typical response rates.

What do CFPB complaints reveal about Account Liquidation Services Inc.?

Account Liquidation Services Inc. has accumulated 19 total CFPB complaints across 10 states, with 0 filed in the most recent 12 months against 19 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 95% timely-response rate against a 29% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 10 states, led by Minnesota with 5 and Illinois with 3, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 65.3/100 places Account Liquidation Services Inc. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

19

All-time across CCDB intake

Last 12 months

0

0.0% of total history

Stable →

States active

10

Distinct state filings

Timely response rate

95%

Within CFPB SLA window

Consumer disputes

29%

After company response

Reputation grade

C

65.3/100 composite

Response-quality profile

How Account Liquidation Services Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 94.7%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 57.1%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 17.9%

Share of US states + territories with at least one filed complaint against this collector.

How does Account Liquidation Services Inc. compare to its peers?

How does Account Liquidation Services Inc. compare? Versus a peer and the national average across 60+ high-volume collectors
Account Liquidation Se… National average
Complaints (last 12 mo)lower is better
0
22,938
250
Timely-response ratehigher is better
95%
100%
91%
Consumer-dispute ratelower is better
29%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2014-10 2023-03

Top Consumer Issues

Attempts to collect debt not owed5 (%)
Cont'd attempts collect debt not owed4 (%)
Written notification about debt5 (%)
Disclosure verification of debt1 (%)
Communication tactics3 (%)

Most common issue: Attempts to collect debt not owed — Debt is not yours

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed Debt is not yours 3
Cont'd attempts collect debt not owed Debt is not mine 3
Written notification about debt Didn't receive notice of right to dispute 3
Attempts to collect debt not owed Debt was result of identity theft 2
Written notification about debt Didn't receive enough information to verify debt 2
Disclosure verification of debt Not given enough info to verify debt 1
Communication tactics You told them to stop contacting you, but they keep trying 1
Cont'd attempts collect debt not owed Debt resulted from identity theft 1
Communication tactics Frequent or repeated calls 1
Communication tactics Called outside of 8am-9pm 1

Where do complaints against Account Liquidation Services Inc. come from?

The states where consumers have filed the most CFPB complaints against Account Liquidation Services Inc.. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against Account Liquidation Services Inc.

Across 10 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against Account Liquidation Services Inc.?

The most common issue consumers report about Account Liquidation Services Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 19 complaints filed with the CFPB.

Are complaints against Account Liquidation Services Inc. increasing or decreasing?

Complaints against Account Liquidation Services Inc. have been stable. The company received 0 complaints in the last 12 months.

What is Account Liquidation Services Inc.'s reputation grade?

Account Liquidation Services Inc. has a reputation grade of C (score: 65.3/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.

Does Account Liquidation Services Inc. respond to consumer complaints?

Account Liquidation Services Inc. has a 95% timely response rate to CFPB complaints. Consumers disputed the company's response in 29% of cases.

In how many states does Account Liquidation Services Inc. operate?

Account Liquidation Services Inc. has received CFPB complaints from consumers in 10 states, with the most complaints from Minnesota (5 complaints).

What can I do if Account Liquidation Services Inc. is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Account Liquidation Services Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial