Total CFPB complaints
326
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 326 complaints
Account Control Technology, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 46 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Account Control Technology, Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
54 complaints
- Communication tactics
Communication tactics
46 complaints
- Written notification about debt
Written notification about debt
42 complaints
- False statements or representation
False statements or representation
29 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
29 complaints
- Improper contact or sharing of info 15
Improper contact or sharing of info
15 complaints
C
Grade C · 59.6/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Account Control Technology, Inc.?
Account Control Technology, Inc. has accumulated 326 total CFPB complaints across 46 states, with 0 filed in the most recent 12 months against 326 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 11% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 46 states, led by California with 46 and Florida with 33, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 59.6/100 places Account Control Technology, Inc. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Falling ↓
States active
46
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
11%
After company response
Reputation grade
C
59.6/100 composite
Response-quality profile
How Account Control Technology, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 99.7%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 22.7%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 82.1%
Share of US states + territories with at least one filed complaint against this collector.
How does Account Control Technology, Inc. compare to its peers?
Account Control Techno… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2021-02 2024-10
Top Consumer Issues
Communication tactics46 (%)
False statements or representation29 (%)
Cont'd attempts collect debt not owed29 (%)
Attempts to collect debt not owed54 (%)
Written notification about debt42 (%)
Improper contact or sharing of info15 (%)
Disclosure verification of debt11 (%)
Most common issue: Communication tactics — Frequent or repeated calls
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Frequent or repeated calls | 46 |
| False statements or representation | Attempted to collect wrong amount | 29 |
| Cont'd attempts collect debt not owed | Debt is not mine | 29 |
| Attempts to collect debt not owed | Debt is not yours | 29 |
| Written notification about debt | Didn't receive enough information to verify debt | 24 |
| Written notification about debt | Didn't receive notice of right to dispute | 18 |
| Attempts to collect debt not owed | Debt was paid | 15 |
| Improper contact or sharing of info | Contacted employer after asked not to | 15 |
| Disclosure verification of debt | Not given enough info to verify debt | 11 |
| Attempts to collect debt not owed | Debt was result of identity theft | 10 |
Where do complaints against Account Control Technology, Inc. come from?
The states where consumers have filed the most CFPB complaints against Account Control Technology, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Account Control Technology, Inc.
Across 46 states with at least one filing
- California
California
46 complaints
- Florida
Florida
33 complaints
- Texas
Texas
31 complaints
- Georgia
Georgia
30 complaints
- New York 16
New York
16 complaints
- Illinois 15
Illinois
15 complaints
- Pennsylvania 13
Pennsylvania
13 complaints
- Michigan 12
Michigan
12 complaints
Frequently Asked Questions
What is the most common complaint against Account Control Technology, Inc.? ▼
The most common issue consumers report about Account Control Technology, Inc. is "Communication tactics", specifically "Frequent or repeated calls". This is based on 326 complaints filed with the CFPB.
Are complaints against Account Control Technology, Inc. increasing or decreasing? ▼
Complaints against Account Control Technology, Inc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.
What is Account Control Technology, Inc.'s reputation grade? ▼
Account Control Technology, Inc. has a reputation grade of C (score: 59.6/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Account Control Technology, Inc. respond to consumer complaints? ▼
Account Control Technology, Inc. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 11% of cases.
In how many states does Account Control Technology, Inc. operate? ▼
Account Control Technology, Inc. has received CFPB complaints from consumers in 46 states, with the most complaints from California (46 complaints).
What can I do if Account Control Technology, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Account Control Technology, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |