Total CFPB complaints
45
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 45 complaints
Account Brokers Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 15 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Account Brokers Inc.
- Disclosure verification of debt
Disclosure verification of debt
10 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
8 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
7 complaints
- Taking/threatening an illegal action
Taking/threatening an illegal action
4 complaints
- False statements or representation 3
False statements or representation
3 complaints
F
Grade F · 37.0/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Account Brokers Inc.?
Account Brokers Inc. has accumulated 45 total CFPB complaints across 15 states, with 0 filed in the most recent 12 months against 45 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Disclosure verification of debt", narrowing to "Not given enough info to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 22% timely-response rate against a 20% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 15 states, led by Colorado with 29 and California with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 37.0/100 places Account Brokers Inc. in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
15
Distinct state filings
Timely response rate
22%
Within CFPB SLA window
Consumer disputes
20%
After company response
Reputation grade
F
37.0/100 composite
Response-quality profile
How Account Brokers Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 22.2%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 40.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 26.8%
Share of US states + territories with at least one filed complaint against this collector.
How does Account Brokers Inc. compare to its peers?
Account Brokers Inc. National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2015-01 2021-09
Top Consumer Issues
Disclosure verification of debt10 (%)
Cont'd attempts collect debt not owed8 (%)
Attempts to collect debt not owed7 (%)
False statements or representation3 (%)
Taking/threatening an illegal action4 (%)
Most common issue: Disclosure verification of debt — Not given enough info to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Disclosure verification of debt | Not given enough info to verify debt | 7 |
| Cont'd attempts collect debt not owed | Debt is not mine | 6 |
| Attempts to collect debt not owed | Debt was paid | 4 |
| False statements or representation | Attempted to collect wrong amount | 3 |
| Attempts to collect debt not owed | Debt is not yours | 3 |
| Taking/threatening an illegal action | Threatened arrest/jail if do not pay | 3 |
| Disclosure verification of debt | Not disclosed as an attempt to collect | 2 |
| Cont'd attempts collect debt not owed | Debt was discharged in bankruptcy | 2 |
| Disclosure verification of debt | Right to dispute notice not received | 1 |
| Taking/threatening an illegal action | Attempted to/Collected exempt funds | 1 |
Where do complaints against Account Brokers Inc. come from?
The states where consumers have filed the most CFPB complaints against Account Brokers Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Account Brokers Inc.
Across 15 states with at least one filing
- Colorado
Colorado
29 complaints
- California 2
California
2 complaints
- Arizona 2
Arizona
2 complaints
- Washington 1
Washington
1 complaints
- Illinois 1
Illinois
1 complaints
- Florida 1
Florida
1 complaints
- South Carolina 1
South Carolina
1 complaints
- Wyoming 1
Wyoming
1 complaints
Frequently Asked Questions
What is the most common complaint against Account Brokers Inc.? ▼
The most common issue consumers report about Account Brokers Inc. is "Disclosure verification of debt", specifically "Not given enough info to verify debt". This is based on 45 complaints filed with the CFPB.
Are complaints against Account Brokers Inc. increasing or decreasing? ▼
Complaints against Account Brokers Inc. have been stable. The company received 0 complaints in the last 12 months.
What is Account Brokers Inc.'s reputation grade? ▼
Account Brokers Inc. has a reputation grade of F (score: 37.0/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Account Brokers Inc. respond to consumer complaints? ▼
Account Brokers Inc. has a 22% timely response rate to CFPB complaints. Consumers disputed the company's response in 20% of cases.
In how many states does Account Brokers Inc. operate? ▼
Account Brokers Inc. has received CFPB complaints from consumers in 15 states, with the most complaints from Colorado (29 complaints).
What can I do if Account Brokers Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Account Brokers Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |