Total CFPB complaints
70
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 70 complaints
Accelerated Servicing Group LLC — Debt Collector Complaint Profile
CFPB complaint profile across 29 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Accelerated Servicing Group LLC
- Communication tactics
Communication tactics
30 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
26 complaints
- Written notification about debt 5
Written notification about debt
5 complaints
- Took or threatened to take negative or legal action 4
Took or threatened to take negative or legal action
4 complaints
F
Grade F · 44.6/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Accelerated Servicing Group LLC?
Accelerated Servicing Group LLC has accumulated 70 total CFPB complaints across 29 states, with 5 filed in the most recent 12 months against 65 historical complaints before that window. The trailing-12-month volume represents 7.1% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 36% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 29 states, led by California with 9 and Texas with 8, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 44.6/100 places Accelerated Servicing Group LLC in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
5
7.1% of total history
Rising ↑
States active
29
Distinct state filings
Timely response rate
36%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
F
44.6/100 composite
Response-quality profile
How Accelerated Servicing Group LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 35.7%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 51.8%
Share of US states + territories with at least one filed complaint against this collector.
How does Accelerated Servicing Group LLC compare to its peers?
Accelerated Servicing … National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2018-01 2026-02
Top Consumer Issues
Attempts to collect debt not owed26 (%)
Communication tactics30 (%)
Written notification about debt5 (%)
Took or threatened to take negative or legal action4 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 22 |
| Communication tactics | Frequent or repeated calls | 22 |
| Written notification about debt | Didn't receive enough information to verify debt | 5 |
| Communication tactics | Used obscene, profane, or other abusive language | 5 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 3 |
| Attempts to collect debt not owed | Debt was paid | 2 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 2 |
| Took or threatened to take negative or legal action | Threatened to arrest you or take you to jail if you do not pay | 2 |
| Took or threatened to take negative or legal action | Seized or attempted to seize your property | 1 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 1 |
Where do complaints against Accelerated Servicing Group LLC come from?
The states where consumers have filed the most CFPB complaints against Accelerated Servicing Group LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Accelerated Servicing Group LLC
Across 29 states with at least one filing
- California
California
9 complaints
- Texas
Texas
8 complaints
- Georgia
Georgia
4 complaints
- Florida
Florida
4 complaints
- Ohio
Ohio
4 complaints
- Washington 3
Washington
3 complaints
- Arizona 3
Arizona
3 complaints
- New York 3
New York
3 complaints
Frequently Asked Questions
What is the most common complaint against Accelerated Servicing Group LLC? ▼
The most common issue consumers report about Accelerated Servicing Group LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 70 complaints filed with the CFPB.
Are complaints against Accelerated Servicing Group LLC increasing or decreasing? ▼
Complaints against Accelerated Servicing Group LLC are rising. The company received 5 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Accelerated Servicing Group LLC's reputation grade? ▼
Accelerated Servicing Group LLC has a reputation grade of F (score: 44.6/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Accelerated Servicing Group LLC respond to consumer complaints? ▼
Accelerated Servicing Group LLC has a 36% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Accelerated Servicing Group LLC operate? ▼
Accelerated Servicing Group LLC has received CFPB complaints from consumers in 29 states, with the most complaints from California (9 complaints).
What can I do if Accelerated Servicing Group LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Accelerated Servicing Group LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |