This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 6 complaints

ACADEMIC SOLUTIONS OF NEW YORK, LLC — Debt Collector Complaint Profile

CFPB complaint profile across 3 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about ACADEMIC SOLUTIONS OF NEW YORK, LLC

complaints
Source CFPB Consumer Complaint Database
F

Grade F · 51.7/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

What do CFPB complaints reveal about ACADEMIC SOLUTIONS OF NEW YORK, LLC?

ACADEMIC SOLUTIONS OF NEW YORK, LLC has accumulated 6 total CFPB complaints across 3 states, with 0 filed in the most recent 12 months against 6 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 50% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 3 states, led by California with 4 and Iowa with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 51.7/100 places ACADEMIC SOLUTIONS OF NEW YORK, LLC in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

6

All-time across CCDB intake

Last 12 months

0

0.0% of total history

Falling ↓

States active

3

Distinct state filings

Timely response rate

50%

Within CFPB SLA window

Reputation grade

F

51.7/100 composite

Response-quality profile

How ACADEMIC SOLUTIONS OF NEW YORK, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 50.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

State coverage breadth 5.4%

Share of US states + territories with at least one filed complaint against this collector.

How does ACADEMIC SOLUTIONS OF NEW YORK, LLC compare to its peers?

How does ACADEMIC SOLUTIONS OF NEW YORK, LLC compare? Versus a peer and the national average across 60+ high-volume collectors
ACADEMIC SOLUTIONS OF … National average
Complaints (last 12 mo)lower is better
0
22,938
250
Timely-response ratehigher is better
50%
100%
91%
Consumer-dispute ratelower is better
0%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2018-03 2024-06

Top Consumer Issues

Communication tactics3 (%)
Took or threatened to take negative or legal action2 (%)
Attempts to collect debt not owed1 (%)

Most common issue: Communication tactics — Frequent or repeated calls

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Communication tactics Frequent or repeated calls 2
Took or threatened to take negative or legal action Threatened to sue you for very old debt 2
Attempts to collect debt not owed Debt is not yours 1
Communication tactics Called before 8am or after 9pm 1

Where do complaints against ACADEMIC SOLUTIONS OF NEW YORK, LLC come from?

The states where consumers have filed the most CFPB complaints against ACADEMIC SOLUTIONS OF NEW YORK, LLC. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against ACADEMIC SOLUTIONS OF NEW YORK, LLC

Across 3 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against ACADEMIC SOLUTIONS OF NEW YORK, LLC?

The most common issue consumers report about ACADEMIC SOLUTIONS OF NEW YORK, LLC is "Communication tactics", specifically "Frequent or repeated calls". This is based on 6 complaints filed with the CFPB.

Are complaints against ACADEMIC SOLUTIONS OF NEW YORK, LLC increasing or decreasing?

Complaints against ACADEMIC SOLUTIONS OF NEW YORK, LLC are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is ACADEMIC SOLUTIONS OF NEW YORK, LLC's reputation grade?

ACADEMIC SOLUTIONS OF NEW YORK, LLC has a reputation grade of F (score: 51.7/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.

Does ACADEMIC SOLUTIONS OF NEW YORK, LLC respond to consumer complaints?

ACADEMIC SOLUTIONS OF NEW YORK, LLC has a 50% timely response rate to CFPB complaints.

In how many states does ACADEMIC SOLUTIONS OF NEW YORK, LLC operate?

ACADEMIC SOLUTIONS OF NEW YORK, LLC has received CFPB complaints from consumers in 3 states, with the most complaints from California (4 complaints).

What can I do if ACADEMIC SOLUTIONS OF NEW YORK, LLC is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If ACADEMIC SOLUTIONS OF NEW YORK, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial