Total CFPB complaints
48
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 48 complaints
ABR Recovery Services LLC. — Debt Collector Complaint Profile
CFPB complaint profile across 14 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about ABR Recovery Services LLC.
- Attempts to collect debt not owed
Attempts to collect debt not owed
28 complaints
- Written notification about debt 10
Written notification about debt
10 complaints
- Took or threatened to take negative or legal action 4
Took or threatened to take negative or legal action
4 complaints
- Cont'd attempts collect debt not owed 2
Cont'd attempts collect debt not owed
2 complaints
- False statements or representation 2
False statements or representation
2 complaints
- Communication tactics 1
Communication tactics
1 complaints
B
Grade B · 68.9/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about ABR Recovery Services LLC.?
ABR Recovery Services LLC. has accumulated 48 total CFPB complaints across 14 states, with 0 filed in the most recent 12 months against 48 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 14 states, led by California with 17 and Texas with 9, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 68.9/100 places ABR Recovery Services LLC. in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
14
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
B
68.9/100 composite
Response-quality profile
How ABR Recovery Services LLC. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 25.0%
Share of US states + territories with at least one filed complaint against this collector.
How does ABR Recovery Services LLC. compare to its peers?
ABR Recovery Services … National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2017-01 2019-09
Top Consumer Issues
Attempts to collect debt not owed28 (%)
Written notification about debt10 (%)
Took or threatened to take negative or legal action4 (%)
Cont'd attempts collect debt not owed2 (%)
False statements or representation2 (%)
Communication tactics1 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 16 |
| Written notification about debt | Didn't receive enough information to verify debt | 10 |
| Attempts to collect debt not owed | Debt was paid | 8 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 3 |
| Attempts to collect debt not owed | Debt was result of identity theft | 3 |
| Cont'd attempts collect debt not owed | Debt was paid | 2 |
| False statements or representation | Attempted to collect wrong amount | 2 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 1 |
| Communication tactics | Frequent or repeated calls | 1 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 1 |
Where do complaints against ABR Recovery Services LLC. come from?
The states where consumers have filed the most CFPB complaints against ABR Recovery Services LLC.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against ABR Recovery Services LLC.
Across 14 states with at least one filing
- California
California
17 complaints
- Texas
Texas
9 complaints
- Florida 6
Florida
6 complaints
- Kentucky 3
Kentucky
3 complaints
- Illinois 2
Illinois
2 complaints
- New Jersey 2
New Jersey
2 complaints
- Utah 2
Utah
2 complaints
- Iowa 1
Iowa
1 complaints
Frequently Asked Questions
What is the most common complaint against ABR Recovery Services LLC.? ▼
The most common issue consumers report about ABR Recovery Services LLC. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 48 complaints filed with the CFPB.
Are complaints against ABR Recovery Services LLC. increasing or decreasing? ▼
Complaints against ABR Recovery Services LLC. have been stable. The company received 0 complaints in the last 12 months.
What is ABR Recovery Services LLC.'s reputation grade? ▼
ABR Recovery Services LLC. has a reputation grade of B (score: 68.9/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does ABR Recovery Services LLC. respond to consumer complaints? ▼
ABR Recovery Services LLC. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does ABR Recovery Services LLC. operate? ▼
ABR Recovery Services LLC. has received CFPB complaints from consumers in 14 states, with the most complaints from California (17 complaints).
What can I do if ABR Recovery Services LLC. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If ABR Recovery Services LLC. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |