This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 71 complaints

Abbott Osborn Jacobs PLC - Debt Collector Complaint Profile

CFPB complaint profile across 10 states, reputation grade C.

Complaints by issue type

What consumers report about Abbott Osborn Jacobs PLC

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

C

Grade C · 60.2/100 composite

This collector has an average complaint record with moderate complaint volumes and typical response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of C: Abbott Osborn Jacobs PLC ranks ahead of 43% of the 5,283 collectors PlainCollector grades - 57% keep a cleaner CFPB record, on 71 all-time complaints and a 87% timely-response rate.

43rd pct
reputation rank of 5,283 graded collectors
71
CFPB complaints, all-time
87%
answered inside the CFPB window
10
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Abbott Osborn Jacobs PLC?

Abbott Osborn Jacobs PLC has accumulated 71 total CFPB complaints across 10 states, with 10 filed in the most recent 12 months against 61 historical complaints before that window. The trailing-12-month volume represents 14.1% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Threatened to sue you for very old debt". The company posts a 87% timely-response rate against a 10% consumer-dispute-after-response rate.

Complaints have been recorded across 10 states, led by Iowa with 33 and Missouri with 21. Normalized against the full CFPB collector database, the reputation score of 60.2/100 places Abbott Osborn Jacobs PLC in grade band C.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

71

low-volume (CCDB)

Last 12 months

10

14.1% of all-time complaints

Falling ↓

States active

10

regional footprint

Timely response rate

87%

acceptable band

Consumer disputes

10%

average (vertical avg ~19%)

Reputation grade

C

60.2/100 composite

How does Abbott Osborn Jacobs PLC's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

60 43rd percentile higher than 43% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). Below this entry. 60–70: 1,364 graded collectors (26%). This entry sits in this band. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Abbott Osborn Jacobs PLC versus the debt-collection vertical average.

Timely response within SLA 86.8%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 10.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 17.9%

Share of US states + territories with at least one filed complaint against this collector.

How does Abbott Osborn Jacobs PLC compare to its peers?

How does Abbott Osborn Jacobs PLC compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Abbott Osborn Jacobs P… National average
Complaints (last 12 mo)lower is better
10
30
268
Timely-response ratehigher is better
87%
100%
91%
Consumer-dispute ratelower is better
10%
0%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2014-10 2026-02

Issue Detail Breakdown

Issue Sub-Issue Complaints
Took or threatened to take negative or legal action - 18
Attempts to collect debt not owed - 16
Written notification about debt - 14
False statements or representation - 11
Cont'd attempts collect debt not owed - 3
Disclosure verification of debt - 3
Threatened to contact someone or share information improperly - 2
Taking/threatening an illegal action - 2
Communication tactics - 1
Improper contact or sharing of info - 1

Where do complaints against Abbott Osborn Jacobs PLC come from?

Abbott Osborn Jacobs PLC's own per-state count, not a national baseline.

Top states by complaints against Abbott Osborn Jacobs PLC

Across 10 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Abbott Osborn Jacobs PLC contacts you

A grade of C signals how Abbott Osborn Jacobs PLC's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Abbott Osborn Jacobs PLC and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Abbott Osborn Jacobs PLC ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Abbott Osborn Jacobs PLC? ▼

The most common issue consumers report about Abbott Osborn Jacobs PLC is "Took or threatened to take negative or legal action", specifically "Threatened to sue you for very old debt". This is based on 71 complaints filed with the CFPB.

Are complaints against Abbott Osborn Jacobs PLC increasing or decreasing? ▼

Complaints against Abbott Osborn Jacobs PLC are falling. The company received 10 complaints in the last 12 months, showing improvement over prior periods.

What is Abbott Osborn Jacobs PLC's reputation grade? ▼

Abbott Osborn Jacobs PLC has a reputation grade of C (score: 60.2/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Abbott Osborn Jacobs PLC respond to consumer complaints? ▼

Abbott Osborn Jacobs PLC has a 87% timely response rate to CFPB complaints. Consumers disputed the company's response in 10% of cases.

In how many states does Abbott Osborn Jacobs PLC operate? ▼

Abbott Osborn Jacobs PLC has received CFPB complaints from consumers in 10 states, with the most complaints from Iowa (33 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.