Total CFPB complaints
68
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 68 complaints
Abbott Osborn Jacobs PLC — Debt Collector Complaint Profile
CFPB complaint profile across 9 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Abbott Osborn Jacobs PLC
- Attempts to collect debt not owed
Attempts to collect debt not owed
16 complaints
- Written notification about debt
Written notification about debt
14 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
12 complaints
- False statements or representation 6
False statements or representation
6 complaints
- Disclosure verification of debt 3
Disclosure verification of debt
3 complaints
C
Grade C · 60.2/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Abbott Osborn Jacobs PLC?
Abbott Osborn Jacobs PLC has accumulated 68 total CFPB complaints across 9 states, with 10 filed in the most recent 12 months against 58 historical complaints before that window. The trailing-12-month volume represents 14.7% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Threatened to sue you for very old debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 87% timely-response rate against a 10% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 9 states, led by Iowa with 33 and Missouri with 19, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 60.2/100 places Abbott Osborn Jacobs PLC in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
10
14.7% of total history
Falling ↓
States active
9
Distinct state filings
Timely response rate
87%
Within CFPB SLA window
Consumer disputes
10%
After company response
Reputation grade
C
60.2/100 composite
Response-quality profile
How Abbott Osborn Jacobs PLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 86.8%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 20.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 16.1%
Share of US states + territories with at least one filed complaint against this collector.
How does Abbott Osborn Jacobs PLC compare to its peers?
Abbott Osborn Jacobs P… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2021-02 2026-02
Top Consumer Issues
Took or threatened to take negative or legal action12 (%)
Written notification about debt14 (%)
False statements or representation6 (%)
Attempts to collect debt not owed16 (%)
Disclosure verification of debt3 (%)
Most common issue: Took or threatened to take negative or legal action — Threatened to sue you for very old debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 8 |
| Written notification about debt | Didn't receive notice of right to dispute | 7 |
| Written notification about debt | Didn't receive enough information to verify debt | 7 |
| False statements or representation | Attempted to collect wrong amount | 6 |
| Attempts to collect debt not owed | Debt was result of identity theft | 5 |
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 4 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 4 |
| Attempts to collect debt not owed | Debt was paid | 4 |
| Attempts to collect debt not owed | Debt is not yours | 3 |
| Disclosure verification of debt | Not given enough info to verify debt | 3 |
Where do complaints against Abbott Osborn Jacobs PLC come from?
The states where consumers have filed the most CFPB complaints against Abbott Osborn Jacobs PLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Abbott Osborn Jacobs PLC
Across 9 states with at least one filing
- Iowa
Iowa
33 complaints
- Missouri
Missouri
19 complaints
- Texas 7
Texas
7 complaints
- California 2
California
2 complaints
- Nebraska 2
Nebraska
2 complaints
- South Dakota 1
South Dakota
1 complaints
- Nevada 1
Nevada
1 complaints
- Pennsylvania 1
Pennsylvania
1 complaints
Frequently Asked Questions
What is the most common complaint against Abbott Osborn Jacobs PLC? ▼
The most common issue consumers report about Abbott Osborn Jacobs PLC is "Took or threatened to take negative or legal action", specifically "Threatened to sue you for very old debt". This is based on 68 complaints filed with the CFPB.
Are complaints against Abbott Osborn Jacobs PLC increasing or decreasing? ▼
Complaints against Abbott Osborn Jacobs PLC are falling. The company received 10 complaints in the last 12 months, showing improvement over prior periods.
What is Abbott Osborn Jacobs PLC's reputation grade? ▼
Abbott Osborn Jacobs PLC has a reputation grade of C (score: 60.2/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Abbott Osborn Jacobs PLC respond to consumer complaints? ▼
Abbott Osborn Jacobs PLC has a 87% timely response rate to CFPB complaints. Consumers disputed the company's response in 10% of cases.
In how many states does Abbott Osborn Jacobs PLC operate? ▼
Abbott Osborn Jacobs PLC has received CFPB complaints from consumers in 9 states, with the most complaints from Iowa (33 complaints).
What can I do if Abbott Osborn Jacobs PLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Abbott Osborn Jacobs PLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |