Total CFPB complaints
1
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
CFPB complaint profile across 1 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
What consumers report about 360 MORTGAGE GROUP LLC
Written notification about debt
1 complaints
Grade A · 84.4/100 composite
This collector has an excellent complaint record — very few complaints relative to its size, with high response rates.
360 MORTGAGE GROUP LLC has accumulated 1 total CFPB complaints across 1 states, with 0 filed in the most recent 12 months against 1 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Written notification about debt", narrowing to "Notification didn't disclose it was an attempt to collect a debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 1 states, led by Arizona with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 84.4/100 places 360 MORTGAGE GROUP LLC in grade band A, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Total CFPB complaints
1
All-time across CCDB intake
Last 12 months
0
0.0% of total history
Stable →
States active
1
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Reputation grade
A
84.4/100 composite
How 360 MORTGAGE GROUP LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Share of US states + territories with at least one filed complaint against this collector.
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Most common issue: Written notification about debt — Notification didn't disclose it was an attempt to collect a debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Written notification about debt | Notification didn't disclose it was an attempt to collect a debt | 1 |
The states where consumers have filed the most CFPB complaints against 360 MORTGAGE GROUP LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Across 1 states with at least one filing
Arizona
1 complaints
The most common issue consumers report about 360 MORTGAGE GROUP LLC is "Written notification about debt", specifically "Notification didn't disclose it was an attempt to collect a debt". This is based on 1 complaints filed with the CFPB.
Complaints against 360 MORTGAGE GROUP LLC have been stable. The company received 0 complaints in the last 12 months.
360 MORTGAGE GROUP LLC has a reputation grade of A (score: 84.4/100). This collector has an excellent complaint record — very few complaints relative to its size, with high response rates.
360 MORTGAGE GROUP LLC has a 100% timely response rate to CFPB complaints.
360 MORTGAGE GROUP LLC has received CFPB complaints from consumers in 1 states, with the most complaints from Arizona (1 complaints).
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If 360 MORTGAGE GROUP LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Read our methodology — how this data is sourced, computed, and verified.
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |