This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade B 9 complaints

1st Results Billings & Collections, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 3 states, reputation grade B.

Complaints by issue type

What consumers report about 1st Results Billings & Collections, Inc.

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

B

Grade B · 66.4/100 composite

This collector has a good complaint record with relatively few complaints and responsive customer service.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of B: 1st Results Billings & Collections, Inc. ranks ahead of 61% of the 5,283 collectors PlainCollector grades - 39% keep a cleaner CFPB record, on 9 all-time complaints and a 100% timely-response rate.

61st pct
reputation rank of 5,283 graded collectors
9
CFPB complaints, all-time
100%
answered inside the CFPB window
0
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about 1st Results Billings & Collections, Inc.?

1st Results Billings & Collections, Inc. has accumulated 9 total CFPB complaints across 3 states, with 0 filed in the most recent 12 months against 9 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Didn't receive enough information to verify debt". The company posts a 100% timely-response rate.

Complaints have been recorded across 3 states, led by North Carolina with 6 and Massachusetts with 1. Normalized against the full CFPB collector database, the reputation score of 66.4/100 places 1st Results Billings & Collections, Inc. in grade band B.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

9

low-volume (CCDB)

Last 12 months

0

0.0% of all-time complaints

Falling ↓

States active

3

limited footprint

Timely response rate

100%

excellent band

Reputation grade

B

66.4/100 composite

How does 1st Results Billings & Collections, Inc.'s reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

66 61st percentile higher than 61% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). Below this entry. 60–70: 1,364 graded collectors (26%). This entry sits in this band. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

1st Results Billings & Collections, Inc. versus the debt-collection vertical average.

Timely response within SLA 100.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

State coverage breadth 5.4%

Share of US states + territories with at least one filed complaint against this collector.

How does 1st Results Billings & Collections, Inc. compare to its peers?

How does 1ST RESULTS BILLINGS & COLLECTIONS, INC. compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
1ST RESULTS BILLINGS &… National average
Complaints (last 12 mo)lower is better
0
4
268
Timely-response ratehigher is better
100%
33%
91%
Consumer-dispute ratelower is better
0%
0%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2020-12 2026-03

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 4
Written notification about debt - 4
Took or threatened to take negative or legal action - 1

Where do complaints against 1st Results Billings & Collections, Inc. come from?

1st Results Billings & Collections, Inc.'s own per-state count, not a national baseline.

Top states by complaints against 1st Results Billings & Collections, Inc.

Across 3 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if 1st Results Billings & Collections, Inc. contacts you

A grade of B signals how 1st Results Billings & Collections, Inc.'s CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really 1st Results Billings & Collections, Inc. and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how 1st Results Billings & Collections, Inc. ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against 1st Results Billings & Collections, Inc.? ▼

The most common issue consumers report about 1st Results Billings & Collections, Inc. is "Attempts to collect debt not owed", specifically "Didn't receive enough information to verify debt". This is based on 9 complaints filed with the CFPB.

Are complaints against 1st Results Billings & Collections, Inc. increasing or decreasing? ▼

Complaints against 1st Results Billings & Collections, Inc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is 1st Results Billings & Collections, Inc.'s reputation grade? ▼

1st Results Billings & Collections, Inc. has a reputation grade of B (score: 66.4/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does 1st Results Billings & Collections, Inc. respond to consumer complaints? ▼

1st Results Billings & Collections, Inc. has a 100% timely response rate to CFPB complaints.

In how many states does 1st Results Billings & Collections, Inc. operate? ▼

1st Results Billings & Collections, Inc. has received CFPB complaints from consumers in 3 states, with the most complaints from North Carolina (6 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, more than 1,139,000 debt collection complaints have been logged nationwide as of July 2026. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.