What is the most common complaint against Williams, Alexander & Associates, Inc?

The most common issue consumers report about Williams, Alexander & Associates, Inc is "Cont'd attempts collect debt not owed", specifically "Didn't receive enough information to verify debt". This is based on 57 complaints filed with the CFPB.

Are complaints against Williams, Alexander & Associates, Inc increasing or decreasing?

Complaints against Williams, Alexander & Associates, Inc are falling. The company received 2 complaints in the last 12 months, showing improvement over prior periods.

What is Williams, Alexander & Associates, Inc's reputation grade?

Williams, Alexander & Associates, Inc has a reputation grade of D (score: 53.4/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Williams, Alexander & Associates, Inc respond to consumer complaints?

Williams, Alexander & Associates, Inc has a 96% timely response rate to CFPB complaints. Consumers disputed the company's response in 39% of cases.

In how many states does Williams, Alexander & Associates, Inc operate?

Williams, Alexander & Associates, Inc has received CFPB complaints from consumers in 9 states, with the most complaints from New Jersey (43 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Williams, Alexander & Associates, Inc - Debt Collector Complaint Profile

CFPB complaint profile across 9 states, reputation grade D.

Compiled by PlainCollector

Cont'd attempts collect debt not owed

12
Attempts to collect debt not owed

11
Written notification about debt

10
False statements or representation

7
Took or threatened to take negative or legal action

5
Communication tactics

5

Data updated September 2026

CFPB complaint disposition

CCDB record williams-alexander-associates-inc Williams, Alexander & Associates, Inc

Grade D · 57 CFPB filings · 96% timely · lead issue: Cont'd attempts collect debt not owed · vol #1112 · compose #3668

VOL 57
GRADE D
12MO 2
STATES 9
TIMELY 96%
DISPUTE 39%
ISSUE Cont'd attempts collect de…
RANK #1,112
COMPOSE #3,668

Volume peers

Nearest volume peer: Bilateral Credit Corp, LLC (57 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Williams, Alexander & Associates, Inc's 57 CFPB complaints sit next to Bilateral Credit Corp, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

75.4% of Williams, Alexander & Associates, Inc's CFPB filings land in New Jersey

High volume does not equal a clean composite: Williams, Alexander & Associates, Inc is volume #1,112 but composite #3,668, while New Jersey dominates the geography. Corpus placement method.

Dominant state: New Jersey 75.4%; 43 of 57 filings · 9 states touched
Seasonal peak: 2025-10 10.0%; 8–15% band · 4 filings
Divergent corpus ranks: #1,112 volume; #3,668 composite; Cleanest-composite ladder is 2,556 places worse than volume

How does Williams, Alexander & Associates, Inc compare to its peers?

How does Williams, Alexander & Associates, Inc compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Williams, Alexander & … National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

96%

98%

91%

Consumer-dispute ratelower is better

39%

21%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2022-05 2026-03

Issue Detail Breakdown

Issue	Complaints
Cont'd attempts collect debt not owed	12
Attempts to collect debt not owed	11
Written notification about debt	10
False statements or representation	7
Took or threatened to take negative or legal action	5
Communication tactics	5
Disclosure verification of debt	4
Taking/threatening an illegal action	2
Improper contact or sharing of info	1

Where do complaints against Williams, Alexander & Associates, Inc come from?

Williams, Alexander & Associates, Inc's own per-state count, not a national baseline.

New Jersey

43
Florida

4
Pennsylvania

3
Texas

2
Delaware

1
Kentucky

1
Michigan

1
New York

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Williams, Alexander & Associates, Inc: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 57.

4 peers

Know your rights before responding to Williams, Alexander & Associates, Inc: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.