What is the most common complaint against Vanderbilt Mortgage & Finance, Inc?

The most common issue consumers report about Vanderbilt Mortgage & Finance, Inc is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 35 complaints filed with the CFPB.

Are complaints against Vanderbilt Mortgage & Finance, Inc increasing or decreasing?

Complaints against Vanderbilt Mortgage & Finance, Inc have been stable. The company received 9 complaints in the last 12 months.

What is Vanderbilt Mortgage & Finance, Inc's reputation grade?

Vanderbilt Mortgage & Finance, Inc has a reputation grade of B (score: 63.7/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Vanderbilt Mortgage & Finance, Inc respond to consumer complaints?

Vanderbilt Mortgage & Finance, Inc has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 14% of cases.

In how many states does Vanderbilt Mortgage & Finance, Inc operate?

Vanderbilt Mortgage & Finance, Inc has received CFPB complaints from consumers in 16 states, with the most complaints from South Carolina (6 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Vanderbilt Mortgage & Finance, Inc - Debt Collector Complaint Profile

CFPB complaint profile across 16 states, reputation grade B.

Compiled by PlainCollector

Attempts to collect debt not owed

11
Took or threatened to take negative or legal action

7
Communication tactics

7
Improper contact or sharing of info

4
Disclosure verification of debt

3
Written notification about debt

1

Data updated September 2026

CFPB complaint disposition

CCDB record vanderbilt-mortgage-finance-inc Vanderbilt Mortgage & Finance, Inc

Grade B · 35 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed · vol #1438 · compose #1910

VOL 35
GRADE B
12MO 9
STATES 16
TIMELY 100%
DISPUTE 14%
ISSUE Attempts to collect debt n…
RANK #1,438
COMPOSE #1,910

Volume peers

Nearest volume peer: Accounts Receivable Inc. (35 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Vanderbilt Mortgage & Finance, Inc's 35 CFPB complaints sit next to Accounts Receivable Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Steady monthly series

South Carolina is the plurality state for Vanderbilt Mortgage & Finance, Inc (17.1%)

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Plurality state: South Carolina 17.1%; Mid-band (15–30%) · 16 states with ≥1 filing
Even monthly load: Peak under 8%; Highest month 2023-09 at 7.7% (2 filings)
Corpus ranks: #1,438 volume; #1,910 composite; Among 5,420 volume-ranked / 5,278 scored collectors

How does Vanderbilt Mortgage & Finance, Inc compare to its peers?

How does VANDERBILT MORTGAGE & FINANCE, INC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

VANDERBILT MORTGAGE & … National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

69%

91%

Consumer-dispute ratelower is better

14%

50%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2016-04 2025-12

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	11
Took or threatened to take negative or legal action	7
Communication tactics	7
Improper contact or sharing of info	4
Disclosure verification of debt	3
Written notification about debt	1
False statements or representation	1
Taking/threatening an illegal action	1

Where do complaints against Vanderbilt Mortgage & Finance, Inc come from?

Vanderbilt Mortgage & Finance, Inc's own per-state count, not a national baseline.

South Carolina

6
Tennessee

4
Texas

4
Alabama

3
North Carolina

3
Arkansas

2
Florida

2
Louisiana

2

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Vanderbilt Mortgage & Finance, Inc: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 35.

4 peers

Know your rights before responding to Vanderbilt Mortgage & Finance, Inc: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.