What is the most common complaint against Van Horn Automotive Group, Inc.?

The most common issue consumers report about Van Horn Automotive Group, Inc. is "Attempts to collect debt not owed", specifically "You told them to stop contacting you, but they keep trying". This is based on 2 complaints filed with the CFPB.

Are complaints against Van Horn Automotive Group, Inc. increasing or decreasing?

Complaints against Van Horn Automotive Group, Inc. are rising. The company received 1 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Van Horn Automotive Group, Inc.'s reputation grade?

Van Horn Automotive Group, Inc. has a reputation grade of F (score: 39.9/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Van Horn Automotive Group, Inc. respond to consumer complaints?

Van Horn Automotive Group, Inc. has a 0% timely response rate to CFPB complaints.

In how many states does Van Horn Automotive Group, Inc. operate?

Van Horn Automotive Group, Inc. has received CFPB complaints from consumers in 2 states, with the most complaints from Michigan (1 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Van Horn Automotive Group, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 2 states, reputation grade F.

Compiled by PlainCollector

Attempts to collect debt not owed

1
Communication tactics

1

Data updated September 2026

CFPB complaint disposition

CCDB record van-horn-automotive-group-inc Van Horn Automotive Group, Inc.

Grade F · 2 CFPB filings · 0% timely · lead issue: Attempts to collect debt not owed · vol #4390 · compose #4934

VOL 2
GRADE F
12MO 1
STATES 2
TIMELY 0%
ISSUE Attempts to collect debt n…
RANK #4,390
COMPOSE #4,934

Volume peers

Nearest volume peer: 1 Auto Finance, Inc. (2 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Van Horn Automotive Group, Inc.'s 2 CFPB complaints sit next to 1 Auto Finance, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

50.0% of Van Horn Automotive Group, Inc.'s CFPB filings land in Michigan

High volume does not equal a clean composite: Van Horn Automotive Group, Inc. is volume #4,390 but composite #4,934, while Michigan dominates the geography. Corpus placement method.

Dominant state: Michigan 50.0%; 1 of 2 filings · 2 states touched
Spike month: 2024-09 50.0%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #4,390 volume; #4,934 composite; Cleanest-composite ladder is 544 places worse than volume

How does Van Horn Automotive Group, Inc. compare to its peers?

How does Van Horn Automotive Group, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Van Horn Automotive Gr… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-09 2025-07

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	1
Communication tactics	1

Where do complaints against Van Horn Automotive Group, Inc. come from?

Van Horn Automotive Group, Inc.'s own per-state count, not a national baseline.

Michigan

1
Wisconsin

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Van Horn Automotive Group, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 2.

4 peers

Know your rights before responding to Van Horn Automotive Group, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.