This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 74 complaints

Valley Collection Service, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 19 states, reputation grade C.

Complaints by issue type

What consumers report about Valley Collection Service, LLC

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record valley-collection-service-llc Valley Collection Service, LLC

Grade C · 74 CFPB filings · 100% timely · lead issue: Attempts to collect debt not owed

  • VOL 74
  • GRADE C
  • 12MO 24
  • STATES 19
  • TIMELY 100%
  • DISPUTE 25%
  • ISSUE Attempts to collect debt n…
  • RANK #975
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Brennan & Clark, Ltd., LLC (74 complaints)

Brennan & Clark, Ltd., LLCBrennan & Clark, Ltd., LLC74Debt Collectors International, Inc.Debt Collectors Internationa…74Mercury Financial Intermediate LLCMercury Financial Intermedia…74Midwest Credit & Collection, Inc.Midwest Credit & Collection,…74Valley Collection Service, LLC (this)Valley Collection Service, L…74
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Valley Collection Service, LLC's 74 CFPB complaints sit next to Brennan & Clark, Ltd., LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 74 complaints break down

Every complaint issue type on record for Valley Collection Service, LLC, not just the top ones shown above.

Reputation score breakdown

C
Composite reputation score
58.3/100
Valley Collection Service, LLC

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
74
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
100%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate B
25%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend D
Rising
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

State-heavy filing map

58.1% of Valley Collection Service, LLC's CFPB filings land in Arizona

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state
Arizona 58.1%
43 of 74 filings · 19 states touched
Spike month
2014-11 20.4%
10 filings that month · spiky (≥15% of series)
Corpus ranks
#975 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does Valley Collection Service, LLC compare to its peers?

How does Valley Collection Service, LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Valley Collection Service, LLC National average
Complaints (last 12 mo)lower is better
24
45
268
Timely-response ratehigher is better
100%
100%
91%
Consumer-dispute ratelower is better
25%
0%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Valley Collection Service, LLC a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 6 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 0%50%100%150% 0%50%100%150% Timely response rate (%) Dispute rate (%) Valley Collection Service, LLC vs. 5 similar-volume peers, by response speed and dispute rate Valley Collection Service, LLCWalwick, IncProfessional Collection Service Inc (GA)PCR GroupMidwest Credit & Collection, Inc.Brennan & Clark, Ltd., LLC
Source: CFPB Consumer Complaint Database

Valley Collection Service, LLC's complaint volume in context

Valley Collection Service, LLC vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

74 Top 18% higher than 82% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). This entry sits in this band. 80–100: 112 collectors (2%). Above this entry. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. Valley Collection Service, LLC 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Rising ↑
2014-11 2017-09

Issue Detail Breakdown

Issue Complaints
Attempts to collect debt not owed
26
Took or threatened to take negative or legal action
18
Written notification about debt
8
Disclosure verification of debt
8
False statements or representation
6
Improper contact or sharing of info
3
Communication tactics
2
Threatened to contact someone or share information improperly
2
Cont'd attempts collect debt not owed
1

Where do complaints against Valley Collection Service, LLC come from?

Valley Collection Service, LLC's own per-state count, not a national baseline.

Top states by complaints against Valley Collection Service, LLC

Across 19 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Valley Collection Service, LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 74.

4 peers

Know your rights before responding to Valley Collection Service, LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.