This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 57 complaints

United Recovery Group, LLC (Closed) - Debt Collector Complaint Profile

CFPB complaint profile across 24 states, reputation grade C.

Complaints by issue type

What consumers report about United Recovery Group, LLC (Closed)

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record united-recovery-group-llc-closed United Recovery Group, LLC (Closed)

Grade C · 57 CFPB filings · 98% timely · lead issue: Communication tactics

  • VOL 57
  • GRADE C
  • 12MO 0
  • STATES 24
  • TIMELY 98%
  • DISPUTE 21%
  • ISSUE Communication tactics
  • RANK #1,111
  • COMPOSE Not ranked

Volume peers

Nearest volume peer: Bilateral Credit Corp, LLC (57 complaints)

Bilateral Credit Corp, LLCBilateral Credit Corp, LLC57eCon Credit LPeCon Credit LP57Hiday & Ricke, P.A.Hiday & Ricke, P.A.57Law Office of Harris & ZideLaw Office of Harris & Zide57United Recovery Group, LLC (Closed) (this)United Recovery Group, LLC (…57
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

United Recovery Group, LLC (Closed)'s 57 CFPB complaints sit next to Bilateral Credit Corp, LLC on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 57 complaints break down

Every complaint issue type on record for United Recovery Group, LLC (Closed), not just the top ones shown above.

Reputation score breakdown

C
Composite reputation score
58.6/100
United Recovery Group, LLC (Closed)

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume D
57
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
98%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate B
21%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Filing geometry

California is the plurality state for United Recovery Group, LLC (Closed) (15.8%)

Figures below come from this collector's company_states / company_monthly rows and corpus RankMaps. Corpus placement method.

Plurality state
California 15.8%
Mid-band (15–30%) · 24 states with ≥1 filing
Seasonal peak
2014-09 12.0%
8–15% band · 12 filings
Corpus ranks
#1,111 volume
Composite not ranked (fewer than 200 complaints)
Volume rank among 5,420 collectors

How does United Recovery Group, LLC (Closed) compare to its peers?

How does United Recovery Group, LLC (Closed) compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
United Recovery Group, LLC (Closed) National average
Complaints (last 12 mo)lower is better
0
0
268
Timely-response ratehigher is better
98%
89%
91%
Consumer-dispute ratelower is better
21%
12%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy United Recovery Group, LLC (Closed) a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 11 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 0%20%40%60%80%100%120% 0%20%40%60% Timely response rate (%) Dispute rate (%) United Recovery Group, LLC (Closed) vs. 10 similar-volume peers, by response speed and dispute rate United Recovery Group, LLC (Closed)The Law Offices of Gerald E Moore & Associates, PCWilliams, Alexander & Associates, IncSouth Mississippi Collection Services Inc.eCon Credit LPRushmore Service Center, LLCRoycroft ManagementLaw Office of Harris & ZideHiday & Ricke, P.A.Bilateral Credit Corp, LLCAuto Trakk, LLC
Source: CFPB Consumer Complaint Database

United Recovery Group, LLC (Closed)'s complaint volume in context

United Recovery Group, LLC (Closed) vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

57 Top 20% higher than 80% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). This entry sits in this band. 60–80: 163 collectors (3%). Above this entry. 80–100: 112 collectors (2%). Above this entry. 100–120: 63 collectors (1%). Above this entry. 120–140: 67 collectors (1%). Above this entry. 140–160: 53 collectors (1%). Above this entry. 160–180: 42 collectors (1%). Above this entry. 180–200: 55 collectors (1%). Above this entry. 200–220: 536 collectors (10%). Above this entry. United Recovery Group, LLC (Closed) 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2014-06 2016-10

Issue Detail Breakdown

Issue Complaints
Communication tactics
23
Taking/threatening an illegal action
13
Cont'd attempts collect debt not owed
8
False statements or representation
6
Improper contact or sharing of info
5
Disclosure verification of debt
2

Where do complaints against United Recovery Group, LLC (Closed) come from?

United Recovery Group, LLC (Closed)'s own per-state count, not a national baseline.

Top states by complaints against United Recovery Group, LLC (Closed)

Across 24 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for United Recovery Group, LLC (Closed): nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 57.

4 peers

Know your rights before responding to United Recovery Group, LLC (Closed): FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.