What is the most common complaint against UBS Bank USA?

The most common issue consumers report about UBS Bank USA is "Took or threatened to take negative or legal action", specifically "Threatened to sue you for very old debt". This is based on 2 complaints filed with the CFPB.

Are complaints against UBS Bank USA increasing or decreasing?

Complaints against UBS Bank USA are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is UBS Bank USA's reputation grade?

UBS Bank USA has a reputation grade of A (score: 87.0/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does UBS Bank USA respond to consumer complaints?

UBS Bank USA has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does UBS Bank USA operate?

UBS Bank USA has received CFPB complaints from consumers in 2 states, with the most complaints from Michigan (1 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

UBS Bank USA - Debt Collector Complaint Profile

CFPB complaint profile across 2 states, reputation grade A.

Compiled by PlainCollector

Took or threatened to take negative or legal action

1
Cont'd attempts collect debt not owed

1

Data updated September 2026

CFPB complaint disposition

CCDB record ubs-bank-usa UBS Bank USA

Grade A · 2 CFPB filings · 100% timely · lead issue: Took or threatened to take negative or legal action · vol #4381 · compose #157

VOL 2
GRADE A
12MO 0
STATES 2
TIMELY 100%
DISPUTE 0%
ISSUE Took or threatened to take…
RANK #4,381
COMPOSE #157

Volume peers

Nearest volume peer: 1 Auto Finance, Inc. (2 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

UBS Bank USA's 2 CFPB complaints sit next to 1 Auto Finance, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

50.0% of UBS Bank USA's CFPB filings land in Michigan

High volume does not equal a clean composite: UBS Bank USA is volume #4,381 but composite #157, while Michigan dominates the geography. Corpus placement method.

Dominant state: Michigan 50.0%; 1 of 2 filings · 2 states touched
Spike month: 2015-05 100.0%; 1 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #4,381 volume; #157 composite; Cleanest-composite ladder is 4,224 places better than volume

How does UBS Bank USA compare to its peers?

How does UBS BANK USA compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

UBS BANK USA National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2015-05 2015-05

Issue Detail Breakdown

Issue	Complaints
Took or threatened to take negative or legal action	1
Cont'd attempts collect debt not owed	1

Where do complaints against UBS Bank USA come from?

UBS Bank USA's own per-state count, not a national baseline.

Michigan

1
Ohio

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for UBS Bank USA: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 2.

4 peers

Know your rights before responding to UBS Bank USA: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.