This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 208 complaints

Turning Point Solutions LLC - Debt Collector Complaint Profile

CFPB complaint profile across 41 states, reputation grade C.

Complaints by issue type

What consumers report about Turning Point Solutions LLC

complaints
Source CFPB Consumer Complaint Database
Subscribe to complaint changes (RSS)

Data updated September 2026

CFPB complaint disposition

CCDB record turning-point-solutions-llc Turning Point Solutions LLC

Grade C · 208 CFPB filings · 100% timely · lead issue: Communication tactics · vol #516 · compose #19

  • VOL 208
  • GRADE C
  • 12MO 11
  • STATES 41
  • TIMELY 100%
  • DISPUTE 8%
  • ISSUE Communication tactics
  • RANK #516
  • COMPOSE #19

Volume peers

Nearest volume peer: Eastern Revenue, Inc. (208 complaints)

Eastern Revenue, Inc.Eastern Revenue, Inc.208Knight Adjustment BureauKnight Adjustment Bureau208Turning Point Solutions LLC (this)Turning Point Solutions LLC …208Brown and Joseph, LtdBrown and Joseph, Ltd209Total Card, Inc.Total Card, Inc.209
CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Turning Point Solutions LLC's 208 CFPB complaints sit next to Eastern Revenue, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

How the 208 complaints break down

Every complaint issue type on record for Turning Point Solutions LLC, not just the top ones shown above.

Reputation score breakdown

C
Composite reputation score
58.1/100
Turning Point Solutions LLC

Blends complaint volume, timely-response rate, dispute rate, and recent trend from the CFPB Consumer Complaint Database into one comparable 0-100 score. Not an official CFPB rating and not a finding of wrongdoing — see methodology for the exact formula.

Complaint volume F
208
Fewer complaints relative to graded peers scores higher; volume reflects footprint as much as conduct.
Timely response A
100%
Share of complaints answered inside the CFPB’s 15-day window.
Dispute rate A
8%
Share of company responses the consumer disputed as inadequate; lower is better.
Recent trend B
Falling
Whether the last 12 months of complaints are rising, stable, or falling vs the prior period.

Distributed filing map

Turning Point Solutions LLC spreads filings across 41 states - California leads at only 12.0%

Peak share is this collector's company_monthly maximum divided by its own stored monthly total. Corpus placement method.

Most-even geography
Lead state under 15%
California still leads at 12.0% across 41 states
Spike month
2018-08 16.1%
5 filings that month · spiky (≥15% of series)
Corpus ranks
#516 volume
#19 composite
Among 5,420 volume-ranked / 536 scored collectors with 200+ complaints

How does Turning Point Solutions LLC compare to its peers?

How does Turning Point Solutions LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count
Turning Point Solutions LLC National average
Complaints (last 12 mo)lower is better
11
17
268
Timely-response ratehigher is better
100%
100%
91%
Consumer-dispute ratelower is better
8%
50%
19%

Source: CFPB Consumer Complaint Database.

Response speed vs. dispute rate, among similar-volume collectors

Timely response and dispute rate track only weakly together nationally (r=0.22 among collectors with 5+ complaints): answering promptly does not reliably buy Turning Point Solutions LLC a lower dispute rate.

Source: CFPB Consumer Complaint Database 2×2 strategic matrix plotting 11 entities by Timely response rate (%) (X) and Dispute rate (%) (Y), with a crosshair dividing the plot into four quadrants. Responsive but disputedSlow & disputedResponsive & trustedSlow but undisputed 70%80%90%100%110% 0%10%20%30%40%50%60% Timely response rate (%) Dispute rate (%) Turning Point Solutions LLC vs. 10 similar-volume peers, by response speed and dispute rate Turning Point Solutions LLCKnight Adjustment BureauEastern Revenue, Inc.Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC)Kohn Law Firm S.C.Total Card, Inc.Mountain Land Collections, Inc.Brown and Joseph, LtdFinancial Asset Management Systems IncSolidus Group LLC.Nelson and Kennard, LLP
Source: CFPB Consumer Complaint Database

Turning Point Solutions LLC's complaint volume in context

Turning Point Solutions LLC vs all collectors by complaint volume

Where this collector's total CFPB complaint count sits among every tracked debt collector (volume, not a quality ranking)

208 Top 10% higher than 90% of 5,420 collectors

0–20: 3,504 collectors (65%). Below this entry. 20–40: 565 collectors (10%). Below this entry. 40–60: 260 collectors (5%). Below this entry. 60–80: 163 collectors (3%). Below this entry. 80–100: 112 collectors (2%). Below this entry. 100–120: 63 collectors (1%). Below this entry. 120–140: 67 collectors (1%). Below this entry. 140–160: 53 collectors (1%). Below this entry. 160–180: 42 collectors (1%). Below this entry. 180–200: 55 collectors (1%). Below this entry. 200–220: 536 collectors (10%). This entry sits in this band. Turning Point Solutions LLC 0 220 tracked debt collectors, bucketed by value

Each bar is a band; taller bars hold more collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source CFPB Consumer Complaint Database · September 2026

Complaint Trend (24 months)

Falling ↓
2018-01 2019-05

Issue Detail Breakdown

Issue Complaints
Communication tactics
65
Cont'd attempts collect debt not owed
41
Attempts to collect debt not owed
19
Taking/threatening an illegal action
19
False statements or representation
13
Threatened to contact someone or share information improperly
12
Written notification about debt
11
Improper contact or sharing of info
11
Disclosure verification of debt
8
Took or threatened to take negative or legal action
6

Where do complaints against Turning Point Solutions LLC come from?

Turning Point Solutions LLC's own per-state count, not a national baseline.

Top states by complaints against Turning Point Solutions LLC

Across 41 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Turning Point Solutions LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 208.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.50980392156863%.

4 peers

Know your rights before responding to Turning Point Solutions LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.