What is the most common complaint against Turning Point Solutions LLC?

The most common issue consumers report about Turning Point Solutions LLC is "Communication tactics", specifically "Frequent or repeated calls". This is based on 208 complaints filed with the CFPB.

Are complaints against Turning Point Solutions LLC increasing or decreasing?

Complaints against Turning Point Solutions LLC are falling. The company received 11 complaints in the last 12 months, showing improvement over prior periods.

What is Turning Point Solutions LLC's reputation grade?

Turning Point Solutions LLC has a reputation grade of C (score: 58.1/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Turning Point Solutions LLC respond to consumer complaints?

Turning Point Solutions LLC has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 8% of cases.

In how many states does Turning Point Solutions LLC operate?

Turning Point Solutions LLC has received CFPB complaints from consumers in 41 states, with the most complaints from California (25 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Turning Point Solutions LLC - Debt Collector Complaint Profile

CFPB complaint profile across 41 states, reputation grade C.

Compiled by PlainCollector

Communication tactics

65
Cont'd attempts collect debt not owed

41
Attempts to collect debt not owed

19
Taking/threatening an illegal action

19
False statements or representation

13
Threatened to contact someone or share information improperly

12

Data updated September 2026

CFPB complaint disposition

CCDB record turning-point-solutions-llc Turning Point Solutions LLC

Grade C · 208 CFPB filings · 100% timely · lead issue: Communication tactics · vol #516 · compose #2686

VOL 208
GRADE C
12MO 11
STATES 41
TIMELY 100%
DISPUTE 8%
ISSUE Communication tactics
RANK #516
COMPOSE #2,686

Volume peers

Nearest volume peer: Eastern Revenue, Inc. (208 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Turning Point Solutions LLC's 208 CFPB complaints sit next to Eastern Revenue, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Distributed filing map

Turning Point Solutions LLC spreads filings across 41 states - California leads at only 12.0%

Despite a broad state map, Turning Point Solutions LLC still sits volume #516 against composite #2,686 - the two RankMaps diverge by 2,170 places. Corpus placement method.

Most-even geography: Lead state under 15%; California still leads at 12.0% across 41 states
Spike month: 2018-08 16.1%; 5 filings that month · spiky (≥15% of series)
Divergent corpus ranks: #516 volume; #2,686 composite; Cleanest-composite ladder is 2,170 places worse than volume

How does Turning Point Solutions LLC compare to its peers?

How does Turning Point Solutions LLC compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Turning Point Solution… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

100%

91%

Consumer-dispute ratelower is better

50%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2018-01 2019-05

Issue Detail Breakdown

Issue	Complaints
Communication tactics	65
Cont'd attempts collect debt not owed	41
Attempts to collect debt not owed	19
Taking/threatening an illegal action	19
False statements or representation	13
Threatened to contact someone or share information improperly	12
Written notification about debt	11
Improper contact or sharing of info	11
Disclosure verification of debt	8
Took or threatened to take negative or legal action	6

Where do complaints against Turning Point Solutions LLC come from?

Turning Point Solutions LLC's own per-state count, not a national baseline.

California

25
Texas

20
Florida

12
Tennessee

11
Georgia

10
Michigan

10
North Carolina

8
Ohio

8

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Turning Point Solutions LLC: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 208.

4 peers

Similar timely response rate

Nearest collectors by CFPB 15-day timely-response %. This record: 99.50980392156863%.

4 peers

Know your rights before responding to Turning Point Solutions LLC: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.