What is the most common complaint against The CFM Group?

The most common issue consumers report about The CFM Group is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 20 complaints filed with the CFPB.

Are complaints against The CFM Group increasing or decreasing?

Complaints against The CFM Group are falling. The company received 2 complaints in the last 12 months, showing improvement over prior periods.

What is The CFM Group's reputation grade?

The CFM Group has a reputation grade of F (score: 47.7/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does The CFM Group respond to consumer complaints?

The CFM Group has a 37% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does The CFM Group operate?

The CFM Group has received CFPB complaints from consumers in 12 states, with the most complaints from Florida (4 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

The CFM Group - Debt Collector Complaint Profile

CFPB complaint profile across 12 states, reputation grade F.

Compiled by PlainCollector

Attempts to collect debt not owed

4
Took or threatened to take negative or legal action

4
False statements or representation

3
Communication tactics

3
Taking/threatening an illegal action

3
Cont'd attempts collect debt not owed

2

Data updated September 2026

CFPB complaint disposition

CCDB record the-cfm-group The CFM Group

Grade F · 20 CFPB filings · 37% timely · lead issue: Attempts to collect debt not owed · vol #1910 · compose #4359

VOL 20
GRADE F
12MO 2
STATES 12
TIMELY 37%
DISPUTE 0%
ISSUE Attempts to collect debt n…
RANK #1,910
COMPOSE #4,359

Volume peers

Nearest volume peer: Account Control Systems, Inc (20 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

The CFM Group's 20 CFPB complaints sit next to Account Control Systems, Inc on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

Steady monthly series

Florida is the plurality state for The CFM Group (20.0%)

Volume rank #1,910 and composite rank #4,359 diverge by 2,449 places on PlainCollector's CFPB-derived corpus maps. Corpus placement method.

Plurality state: Florida 20.0%; Mid-band (15–30%) · 12 states with ≥1 filing
Even monthly load: Peak under 8%; Highest month 2024-08 at 7.9% (3 filings)
Divergent corpus ranks: #1,910 volume; #4,359 composite; Cleanest-composite ladder is 2,449 places worse than volume

How does The CFM Group compare to its peers?

How does The CFM Group compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

The CFM Group National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

37%

95%

91%

Consumer-dispute ratelower is better

38%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2021-08 2025-12

Issue Detail Breakdown

Issue	Complaints
Attempts to collect debt not owed	4
Took or threatened to take negative or legal action	4
False statements or representation	3
Communication tactics	3
Taking/threatening an illegal action	3
Cont'd attempts collect debt not owed	2
Threatened to contact someone or share information improperly	1

Where do complaints against The CFM Group come from?

The CFM Group's own per-state count, not a national baseline.

Florida

4
California

2
Michigan

2
Texas

2
Washington

2
Alabama

1
Arizona

1
Colorado

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for The CFM Group: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 20.

4 peers

Know your rights before responding to The CFM Group: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.